Zainab Al Hashemi, planning and Innovation Coordinator

Zainab Al Hashemi

planning and Innovation Coordinator

Zayed University

Location
United Arab Emirates - Ajman
Education
Master's degree, Data Science
Experience
19 years, 6 Months

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Work Experience

Total years of experience :19 years, 6 Months

planning and Innovation Coordinator at Zayed University
  • United Arab Emirates - Dubai
  • My current job since September 2013

Coordinate with internal and external stakeholders including the Prime Minister's Office to issues related to the KPIs. Monitor departments’ achievements and make recommendations to directors during scheduled one to one meetings or group meetings with unit managers. Ensure the reporting of departments' actual to the Prime Minister's Office before the deadlines in their system with all the required information and supporting documents. Conduct workshops for departments to inform of new government initiatives that will eventually reflect department operational plans.

Manage the internal strategic planning system and conduct training for users as required to train new users on how to use the system. Also, create reports as required by the senior management regarding all department strategic plans using the strategic planning tracking system, SPTS.

Attend government workshops in the Prime Minister's Office related to topics such as Strategic Planning, Shaikh Khalifa Government Excellence Award, and Innovation. Discuss the new requirements with the strategic planning director to take the necessary steps to spread the awareness of new changes.

Facilitate working on the Shaikh Khalifa Government Excellence Award and conduct necessary workshops to summarize the requirements and how the Excellence Award is related to the strategic planning processes.

Manage the Intranet and Extranet of the Strategic Planning Website and Innovation, and get the necessary approvals before publishing new content.

Lead the achievements of Innovation strategy under the innovation strategic objective set by the government and make the necessary recommendations to improve the results of innovation key performance indicators in coordination with the innovation unit director.

Awarded as an exemplary staff member, recognition and appreciation for the dedication, commitment & support work at Zayed University, and nomination for the outstanding faculty and staff award.

Head of Institutional Performance Devision at Ministry of Education
  • United Arab Emirates - Dubai
  • My current job since March 2022
HR Information Management Analyst at Zayed University
  • United Arab Emirates - Dubai
  • September 2012 to April 2014

Managed Internal and external employment site where applicants are guided through specific steps to apply successfully to vacancies. Also, track system issues, bugs and request for enhancements in collaboration with the internal IT department.

Handled the internal oracle system and collaborate with the IT department to make enhancements that serve employee needs. Also, conduct workshops for new hires and send reference emails to what services they may request in Oracle. What is more, create user manuals to share with the employees to guide them through using Human Resource Information Systems. Additionally, work closely with Deans/Directors to understand their needs in regard to reports using the BI Publisher System and create reports as required by HC/University Leaders.

Automated the internal HR processes by conducting meetings with managers, understanding the procedures and the required approval levels and later create system proposals which once approved, be developed using SharePoint in collaboration with the IT department.

Leaded several projects such as developing of the Electronic Suggestions and Complaints System and the Online Staff Professional Development Form.

Managed the annual performance management cycle of employees, conducting workshops with directors and line managers and individual employees to improve the level of achievements towards completing the evaluation process successfully and in a professional manner.

Managed the internal site of the Human Resources department and conduct necessary updates as required by the unit manager.

Administrative Assistant at Zayed University
  • United Arab Emirates - Dubai
  • December 2004 to September 2012

Worked single handed to process students’ major application forms and ensure that the new students receive advice related to their 8-semester plan. Also, provide advising to all the students in different majors about their academic history and what is required so that they graduate following the plan. Additionally, work closely with the registrar office during registration periods of students to complete adding the required courses for each student.

Conducted periodic audits and reviews of student academic history to ensure that all students are on track and make the necessary advising as required.

Assisted career office in regard to student internship requests as part of graduation requirements for senior students.

Assisted students in different student-related activities such as booking transportation for their field trips, arranging for booths with campus physical development department during carnivals.

Conducted periodic book inventory to ensure the college has a sufficient number of books for students to refer to and make the necessary book orders as per the approval of the Dean/Associate Dean.

Education

Master's degree, Data Science
  • at Rochester Institute Of Technology Dubai
  • April 2021

Program Name: Master of Science in professional studies: Data Analytics

Bachelor's degree, Human Resource Management
  • at Zayed University
  • May 2020

Studying HRM has enriched my knowledge of various HR functions such as Staffing, Training and Development, as well as Organizational Development from a practitioner perspective. I have additionally learned about personalities, the importance of teams. I also studied about Employee Relations and conflicts at work places and how to solve these conflicts.

Higher diploma, Information Administration
  • at Sharjah Women's College
  • July 2003

graduated with a higher diploma in information administration

Specialties & Skills

Manuals
Minutes
Training
Microsoft Office
Administration
Using Microsoft Office 95,98,2000, 2003 and 2007
Creating and Modifying Agendas, Memos, Minutes and Business letters
Conducting training sessions in Microsoft Office
Creating Training Manuals
Having excellent experience in installing and learning new software applications
Maintaining Computers and Networks
Expert in Customer and Employee Relations
Excellent keyboarding skills (Arabic and English)
MS Info Path 2010
Microsoft Office 2010
Cascade Server, V 7.0.3
MS Visio 2003 & Smart Draw
SharePoint 2010
Org Chart Plus 2012

Languages

English
Intermediate

Training and Certifications

Certificate in Essential Business Process Analysis, Mapping and Modelling (Training)
Training Institute:
IIR Middle East (Informa Middle East)
Date Attended:
December 2012
Duration:
30 hours
Certified Process Professional – CPP (Training)
Training Institute:
IIR Middle East (Informa Middle East)
Date Attended:
February 2013
Duration:
24 hours
Certified Associate in Project Mgmt. Course – CAPM (Training)
Training Institute:
Sites Power / Project Management Institute
Date Attended:
June 2013
Duration:
28 hours
Certified KPI Professional & Practitioner (Training)
Training Institute:
Name of provider Informa Middle East / The KPI Institute
Date Attended:
December 2014
Duration:
30 hours
ILM Endorsed Effective Business Management Report Writing (Training)
Training Institute:
IIR Middle East (Informa Middle East)
Date Attended:
April 2013
Duration:
24 hours
Professional Diploma in Preparing Leaders (Training)
Training Institute:
University of Sharjah
Date Attended:
December 2016
Duration:
150 hours
Diploma in Leadership & Management Leadership & Management program (Level 3) (Training)
Training Institute:
Institute of Leadership and Management - ILM
Date Attended:
February 2016
Duration:
72 hours
Balanced Scorecard Professional (BSP) Certification Boot Camp (Training)
Training Institute:
Informa Middle East / The George Washington University
Date Attended:
May 2015
Duration:
38 hours