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Zainab AlShafai, HR & Administration Manager

Zainab AlShafai

HR & Administration Manager·Bakhashab Transport & Trading Co. Ltd

Saudi Arabia

Master's degree, Business Administration

Work experience

Total years of experience: 9 years, 1 months

HR & Administration Manager

January 2017 - January 2026

Bakhashab Transport & Trading Co. Ltd

Khobar, Saudi Arabia

January 2017 - January 2026

• Directed Human Resources and Administration functions across four branches and operational locations.
• Led workforce planning, recruitment, onboarding, personnel administration, employee relations, and performance
management activities.
• Supervised HR and Support Services teams, including team leaders and operational staff.
• Oversaw payroll review and workforce administration activities supporting a monthly payroll budget of
approximately SAR 1.9 million.
• Managed employee contracts, probation evaluations, promotions, transfers, disciplinary actions, and employee
separations.
• Administered medical insurance, leave management, attendance controls, and personnel documentation.
• Ensured compliance with Saudi Labor Law, GOSI regulations, and government requirements.
• Managed workforce records and HR operations through Oracle ERP and government platforms.
• Prepared executive workforce reports, manpower updates, compliance reports, and management dashboards.
• Supported executive leadership with workforce planning and employee-related decision-making.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Human Resources and Recruitment

Education

International Business Academy of Switzerland

June 2023

June 2023

Master's degree, Business Administration

Switzerland

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Penn Foster College

February 2020

February 2020

Bachelor's degree, Business Management

United States

Still studying.

ALISON

February 2016

February 2016

Diploma, Workplace Safety and Health

Ireland

GPA (percentage): 100%

GPA (percentage): 100%

Massey University

February 2016

February 2016

Diploma, Crisis and Emergency Management

Australia

GPA (percentage): 65%

GPA (percentage): 65%

The Open Training College

February 2016

February 2016

Diploma, Human Resources

Australia

GPA (percentage): 83%

GPA (percentage): 83%

Macquarie University

February 2016

February 2016

Diploma, Negotiation and Conflict Resolution

Australia

GPA (percentage): 73%

GPA (percentage): 73%

ICMS

January 2016

January 2016

Diploma, Management for a Competitive Edge

Australia

GPA (percentage): 80%

GPA (percentage): 80%

Swiss School Of Management

December 2007

December 2007

Master's degree, Business Administration

Switzerland

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Cambridge College

August 2006

August 2006

Diploma, English Language

Canada

GPA (percentage): 90%

GPA (percentage): 90%

Al Husan Institute

March 2003

March 2003

High school or equivalent, Secretarial Data Entry

Saudi Arabia

GPA (percentage): 100%

GPA (percentage): 100%

Skills

FAX
Expert
FAX
Expert
GESTIóN DE ARCHIVOS
Expert
GESTIóN DE ARCHIVOS
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
PROTOCOLS
Expert
PROTOCOLS
Expert
SECRETARIAL
Expert
SECRETARIAL
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
CEO
Expert
CEO
Expert
CONFERENCES
Expert
CONFERENCES
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
Management
Expert
Management
Expert
Organizer
Expert
Organizer
Expert
Fluent In English
Expert
Fluent In English
Expert
Computer Skills
Expert
Computer Skills
Expert
Work Under Pressure
Expert
Work Under Pressure
Expert
Preparation
Expert
Preparation
Expert
Minutes
Expert
Minutes
Expert
Project Management
Expert
Project Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Recruitment
Expert
Recruitment
Expert
Customer Service
Expert
Customer Service
Expert
Human Resources
Expert
Human Resources
Expert
Employee Relations
Expert
Employee Relations
Expert
HR Management
Expert
HR Management
Expert
Administrative
Expert
Administrative
Expert
Data Entry
Expert
Data Entry
Expert
Hospitality
Expert
Hospitality
Expert
Leadership
Expert
Leadership
Expert
Sourcing
Expert
Sourcing
Expert
Interviewing
Expert
Interviewing
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Performance Management
Expert
Performance Management
Expert
HR Strategy
Expert
HR Strategy
Expert
Training
Expert
Training
Expert
Payroll
Expert
Payroll
Expert

Social profiles

Languages

Arabic

Expert

English

Expert

Hobbies and interests

Learning New things
Gaming
Cooking
Pet Care