Senior Solution Sales Manager – E2E MBB
Huawei
مجموع سنوات الخبرة :19 years, 3 أشهر
o Achieves solution-related market and order targets by Kuwait office
o Develop and implements solution-related plans and marketing strategies for wireless department for Kuwait office
o Support solution-related brand marketing and builds up the brand image of MBB solutions in Kuwait office
o Promote solution-related technologies and provides technical support to help Kuwait office boost solution sales
o Participate in the development of bidding strategies
o Identify and resolve the issues and risks of each module (network planning, product, service delivery, commercial affairs) in solution integration
o Determine the transaction model, consolidate and analyze quotations, and ensure that the overall bidding solution is competitive, profitable, and deliverable.
Duties and Responsibilities:
o Coordination of sales activities in the account.
o Building and maintenance of relationship with customer and other counterparts in sales process.
o Alignment of MBB - Packet Core presales activities in account
o Promotion of MBB - Packet Core portfolio and support of its introduction to Account.
o Enablement of “Customer Team” regarding new and existing MBB - Packet Core products and solutions.
o Support of ordering and delivery process.
Projects
o LTE Packet Core trial - Zain Kuwait
o Gi Firewall Migration - Zain Kuwait
o LTE Security Project using Juniper
o IP Backhaul Network Transmission for LTE network over fiber and microwave - Zain Kuwait
Duties and Responsibilities:
o Presales consultancy include accompanying sales staff on customer visits to provide technical know-how.
o Prepare business cases and studies for new application and services.
o Carries out the integration of Packet core service equipment and systems enhancement into existing core structure.
o Coordinates and carries out the preparation of Network plan for equipment and system
o Performs the analysis and review of key performance indicators of core equipment and systems.
o Interface with vendors, regions and consultant on packet core planning issues as required.
o Keep abreast of new technologies, systems and developments related to core network.
o Installation, testing and commissioning New Software/Patches.
o Acceptance/testing and simulation new features and new technologies.
o Statistical evaluation and forecasting.
o PS-CN traffic monitoring and analysis and alarm monitoring.
o Network planning, improvement, development, Software development and upgrade for PS-CN.
Projects:
o Provide support and consultancy services remotely to Zain Iraq.
o Working with the "New Product" team in Motorola US for testing Motorola LTE Portfolio.
o Promote Motorola Software, products and features drive the growth of the USP system to Southern Africa TBU and Zain TBU.
o Work with “Zain TBU” Business Development team to prepare Business case for WiMAX and 3G compression
o Starent SGSN & GGSN IOT and assessment with Motorola 2G, 2.5G/3G Interoperability team, Swindon-UK.
o Content Based Billing (CBB) Project for Zain Kuwait
o Upgrade USP4 SGSNs to USP5 and replacing the USP4 GGSNs with USP5 GGSNs Zain Kuwait to support HSPA+
o Iu-PS over IP for Zain Kuwait
o Migration from USP2 network to USP4 3G network in Zain Kuwait operator to support HSPA(HSDPA, HSUPA)
o Migration from USP2 2G network to USP3 3G network in MTC Namibia operator.
o Presales and Post sales services with Southern Africa TBU
Alpha Data is one of the biggest ICT companies in UAE; I worked there as an account manager to provide Network & Security solutions from (Juniper, Nortel, Teledex, ArcSight and RSA) for hospitality and financial sectors in UAE,
o Responsible for telecom, network & security solutions products targets sales in assigned accounts
o Maintain and develop high level customer relations in assigned accounts
o Support on all sales management related issues, Management of day-to-day commercial/technical sales requests from key customer accounts
o Involvement in commercial/technical presentations to new and existing customers to promote existing and new products
o Collect information of market, competitors and customers for marketing development, preparing monthly reports
Achievements:
o Jumaira Beach Residence (JBR) Hotel in Dubai: Full network, security and telephony system for the hotel its value was 5 million AED.
o Alreem Investment company: Network, security and telephony system for 14 Branch around UAE with data center, it’s value was 3 million AED
o Hit small-medium enterprise accounts by 1 million AED
Duties:
Projects: Umniah Launch and 3 phase's expansions.
o In short period, I became in charge of supervising the whole PS netwrok (GPRS) in Jordan Umniah and also for the M2000: Huawei SGSN, GGSN, CG and the M2000. My responsibilities are for everything related to the PS & OSS: pre-sales, support engineer, administration, maintenance & upgrading. Also I was the interface person for Jordan office for the products which I’m in charge of with: MENA Support, HQ support, Customer (Umniah) and 3rd parties companies.
o Supervising of GPRS 2.75 in Umniah project including installation, testing & commissioning process of company projects by applying a full project management cycle.
o Responsible for the M2000 System (which is centralized SUN Server for Operation & Maintenance to the whole GSM & UMTS network) including: administration, maintenance & upgrading.
o Applying customer care process, by conducting site visits to customer sites, as a matter of assuring customer satisfaction.
o Provide information of products & features for customers
o Coordinate development of the project plan.
Achievements:
1st place in MENA (Middle East & North Africa) for WCDMA Packet Switching Huawei’s yearly exam for year 2006 & 3rd place globally.
Best Engineer Award in August 2006.
Customer appreciation and satisfaction.
I’m familiar with the following products:
SGSN9810, GGSN9811, CG9812, USAU, SUN Servers: Sun Fire E4900, Netra 240 and Stor Edge 3300, DNS and M2000 Server
Honors: - One of the top 10 graduate students for computer engineering department of 2000 class. - My name was put on the honors list of Computer & Information Technology Faculty (J.U.S.T), on 2003-2004 and 2004-2005.
Science Stream