Zakaria Hafioune, Revenue management executive

Zakaria Hafioune

Revenue management executive

Air arabia

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Baccalauréat, Economy & management
Expérience
15 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 9 Mois

Revenue management executive à Air arabia
  • Émirats Arabes Unis - Sharjah
  • Je travaille ici depuis février 2011

-Identifies the break-even revenue of the responsible routes
& producing longer-term plans.
-Calculates the seat factor combination which best ensures the
profitability.
-Calculates the most competitive fares available in the market.
-Collates competitors fares and products.
-Arranges for feedback from sales staff.
-Measures profitability of responsible routes,
-Ensure balance between revenue generation
-Creation and management of fares, flight optimization
-Analyzing the development of the demand by segment, market, channel.
-Recommend and coordinate the available funds product and Rates,
-Transmit the recommendations to the commercial department :
Quotation of groups, contracts and in the negotiation of allotments.

Sales/ticketing & reservation agent à Air arabia Maroc
  • Maroc - Casablanca
  • janvier 2010 à janvier 2011

.Entrusted with all aspect of the ticketing field of the airline using .
.Payment processing (invoicing and receipts).
. Handling requests and demands of the passengers.
.Handling of national and international incoming calls and emails.
.Ensuring guest highest standard customer service.
.Issuance of staff tickets
.Handling the sales of the office.

Commercial agent à Royal Air Maroc
  • Maroc - Casablanca
  • mai 2008 à septembre 2009

Ground Staff / Costumer service

Éducation

Baccalauréat, Economy & management
  • à University Haasan 2 of Economics, Law and Social sciences
  • juillet 2007
Etudes secondaires ou équivalent, Ecomomy & Administrative Series
  • à Jaber bnou Hayane
  • juillet 2003

Bacalaureat

Specialties & Skills

Customer Service
Commercial Sales
Pricing Strategy
Pricing Analysis
Revenue Management
Pricing

Langues

Arabe
Expert
Anglais
Expert
Français
Expert

Formation et Diplômes

Training of Awareness to Integration of airport Commercial Agent (Certificat)
Date de la formation:
April 2008
Valide jusqu'à:
May 2008

Loisirs

  • Music
  • Basket ball
  • Travel