Systems Analyst Senior specialist
Olayn Group Holding
Total years of experience :18 years, 9 Months
Technical repairs and Networking, Win2003/2008 server installation and troubleshooting, ISA + Exchange high experience.
Perform multiple tasks and prioritize based on company needs.
Work under stress and effectively solve problems.
Wide Knowledgeable in the IT industry.
Flexible in terms of working hours and available outside regular office hours.
• To work under supervision the CIO IT support operations
• To manage the complete Microsoft back-office, and corporate network/security
• To undertake all proactive measures to ensure internal users’ satisfaction
• Supervise and manage the IT HelpDesk. Principal Accountabilities / Key Result Areas:
• Manage with the team the network/security components (switches, router, FWs, VPNs, ADSL, Leased Line, … etc).
• Manage with the team the IP Telephony system.
• Manage with the Fax, e-Fax, copiers, scanners, for document management and control.
• Enhance the utilization of all currently and new implemented systems.
• Coordinate and monitor the operations schedule to ensure support for all users.
• Maintain Servers/Comms rooms in a tidy and neat shape.
• Ensure proper staging and configuration of new PCs/servers/devices.
• Maintain and track IT inventory.
• Continuously manage the human resources of the IT Support team, including their personal issues, punctuality, career development, skills improvement, … etc.
• Ensure the security of the corporate IT “network/servers” from internal and external unauthorized physical & logical access.
• Ensure periodic security auditing and base lining of all IT/Telecom devices.
• Review & approve Change Requests.
• Coordinate & supervise planned outages.
• Ensure backup, and security for business continuity and disaster recovery as per business strategy.
• Manage the interface with vendors for IT/telecom solutions RFI, RFP, evaluation, selection, procurement, implementations & operations.
• Maintain a list of 3rd party support contracts, licenses, & contacts.
• Manage the users’ requirements gathering for new corporate IT solutions.
• Adhere to ethics required of an IT security professional.
• Prepare & submit major incident reports, outage reports, MIS reports.
• Prepare yearly IT Operations budget.
• Prepare the monthly operations report to submit to CIO.
-Manage and responsible for tasks as assigned by the IT management.
-Performing system installations, data migration, hardware upgrades, and warranty service.
-Providing hardware, software and diagnose and identify hardware problems and address software issues.
-Providing technical support to new and existing applications, working with business users and management to provide technical solutions.
-Supporting Enterprise Network Management (IP, routers, LAN, WAN)
-NT server managing and support client LAN, WAN, Win 2k, UNIX SQL server
-Develop security policies, strategies, guidelines, standards, and procedures
-Protect data and resources from accidental or intentional disclosure, modification and deletion by unauthorized personnel.
-Providing Security - Internet/Intranet and Backup Admin, Anti virus Admin setting up firewalls Set the strategies and sales forecasts.
-Developing new customers and supporting them and Maintaining sales records and reports.
-Responsible for Sales and Marketing of a wide range of products.
-Remote assistant same as remote desktop, virtual PC, VNC and VMware setup configuration and manage.
knowledge and skills necessary to use advanced IP addressing and routing in implementing scalability for Cisco ISR routers connected to LANs and WANs. The exam covers topics on Advanced IP Addressing, Routing Principles, Multicast Routing, IPv6, Manipulating Routing Updates, Configuring basic BGP, Configuring EIGRP, OSPF, and IS-IS. knowledge and skills necessary to implement scalable multilayer switched networks. The exam includes topics on Campus Networks, describing and implementing advanced Spanning Tree concepts, VLANs and Inter-VLAN routing, High Availability, Wireless Client Access, Access Layer Voice concepts, and minimizing service Loss and Data Theft in a Campus Network. knowledge and skills necessary to secure and expand the reach of an enterprise network to teleworkers and remote sites with focus on securing remote access and VPN client configuration. The exam covers topics on Cisco hierarchical network model as it pertains to the WAN, teleworker configuration and access, frame mode MPLS, site-to-site IPSEC VPN, Cisco EZVPN, strategies used to mitigate network attacks, Cisco device hardening and IOS firewall features knowledge and skills in optimizing and providing effective QOS techniques for converged networks. The exam topics include implementing a VOIP network, implementing QoS on converged networks, specific IP QoS mechanisms for implementing the DiffServ QoS model, AutoQoS, wireless security and basic wireless management.
knowledge of the foundational elements of VOIP calls, and the description of dial plans, and the implementation of gateways, gatekeepers and IP-IP gateways.
Networking Systems Managing and Maintaining a Microsoft Windows Server 2003 Environment Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Installing, Configuring, and Administering MS Windows XP Installing, Configuring, and Administering MS Windows 2000 Professional Implementing and Supporting MS Systems Management Server 2.0 Installing, Configuring, and Administering MS Internet Security and acceleration (ISA) Server 2000, Enterprise Edition Installing, Configuring, and Administering MS SQL Server 2000 Enterprise Edition
install, operate, and troubleshoot a small to medium size enterprise branch network. The topics include connecting to a WAN; implementing network security; network types; network media; routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN technologies; operating and configuring IOS devices; extending switched networks with VLANs; determining IP routes; managing IP traffic with access lists; establishing point-to-point connections; and establishing Frame Relay connections.
Diploma in design and architecture of network and business plan
Computer Science
Ticketing and resevation Agent
Computer Science
Assemble and repair Computer
Mathematics
