Stock Take Clerk
Saudi Airlines Catering
مجموع سنوات الخبرة :10 years, 11 أشهر
• Keeping records of lost luggage from Saudi Airlines
• Keeping records of lost luggage delivered or forwarded to their respective passengers
• Keeping records of High-Values inside the luggage to be kept in Safe Room
• Keeping records of any illegal items from the luggage and reporting to local authorities
• Inventor the luggage and update the lost luggage file by writing the contents of the luggage in the World Tracer
• Search the passenger details i.e. contact number or email through the PNR's of the specific passengers
• Identifies business opportunities by recognizing prospects and evaluating their position in the industry; researching and analyzing sales options and by day to day sales, visits and calls.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.
Working as an invigilator for exams conducted by British Council such as IELTS, O Levels & A Levels
• Ensure that all candidates have an equal opportunity to demonstrate their abilities.
• Ensure the security of the examination papers and completed response sheets, before, during and after the examinations.
• Prevent possible candidate malpractice.
6-month internship in all functional areas of Hotel following the below department and duties:
Food & Beverage Department (3 Months)
• Preserve excellent levels of internal and external customer service.
• Identify customers’ needs and respond proactively to all their concerns.
• Comply with all health and safety regulations.
• Completion of Customer Follow-up calls on timely basis.
• To co-ordinate with all large group meeting/banquet planners their specific group requirement with the services and facilities offered.
• To assist in menu planning pricing.
Housekeeping Department (1 Month 10 Days)
• To implement the consistent delivery of superior customer service
• To review and act on Customer Service Reports relevant to your areas of responsibility to achieve positive and consistent results.
• To ensure routine maintenance is carried out in my areas of responsibilities, reporting and damage and wear and tear, ensuring bedroom faults are rectified promptly.
• To control all linen stocks and levels, ensuring linen costs are controlled in accordance with hotel procedures.
• To operate I.T. systems in line with company standards.
Lodging Department (1 Month 11 Days)
• Inspect guest rooms. Public areas and ground for cleanliness and appearance.
• Greet and register guests.
• Liaise with reception regarding room moves, VIP guests, special needs and act on any information given.
• Co-ordinate front-office activates to resolve issues or problems faced by the guests.
Following brands were dealt by myself during my tenure:
• Al Muhaidib Foods
• KDD
• FRiENDi Group
• Emami Ltd.
• Switz Food
My responsibilities were:
• Merchandise to be available in stores at the right time in season i.e. Ramadhan or Eid Special.
• Demonstrate and provide information on promoted products /services.
• Distribute product samples, brochures, flyers etc. to source new sale opportunities.
• Set up booths or promotional stand and stock products.
• Sell FRiENDi & Virgin Mobile sim card plan and services to both individual and companies.
• Book and install new lines/circuits/bundles/services to meet established monthly quotas.
• Plan and implement the sales plan for Emami’s product line-up of Fair & Handsome Cream.
• Submit reports about the promotion activates to the management fill daily report and submit to head of promoters daily.