Administration Coordinator
Qatar Airways
Total years of experience :16 years, 10 Months
Promoted as Administration Coordinator.
Maintaining the diary of the VP, Senior Managers & Managers of the department.
Report writing, minutes of meeting, presentations.
Coordinating with other departments. Interacting with both internal and external customers.
Email, phone, internal and external mail correspondence.
Duty travel for the VP and other managers. Arrangement of logistics of departmental training, meetings, conferences.
Maintaining office equipment and supplies. IT related service requests.
Oracle application for workflow related approvals and procurement.
Front of the line employee.
Customer service.
PR with customers.
Processing customer information to be relayed to the company.
Liason with other departments.
Organising & prioritising duties for the day.
Adapting to the situation on a day-to-day basis since each day is a diffrent situation at work.
Managing Shift Duties
Managing rosters.
Managing leave allotments
Customer interaction.
Allloting Check-in & check-out duties.
Handling Cashiering duties.
Reporting to the Duty Manager.
Liason with other departments.
Completed Industrial Training in the following departments:
Front Office
Food Production
Food & Beverage Service
Housekeeping
Purchase & stores
Accounting & Back Office
Currently pursuing PG in SHRM from Westford University, Sharjah, UAE
Successfully completed the American Hotel & Lodging Association Course with Honors, offered for the following subjects : Front Office operations, Housekeeping Management, Introduction to Hospitality, Food production Principles, Food & Beverage Service, Hospitality Sales & Marketing, Quality Leadership, Supervision in the Hospitality Industry. Won "Best Student Of the Year" - award in the Final year of Hotel Management. Represented college in the inter-collegiate festival " Hospitality 2004" & won the 1st Prize.
