Sales Supervisor
Reap Medical
Total years of experience :6 years, 9 Months
• Accelerated innovative sales strategies, Biodecoding campaign, leading to cross-selling within different business units in the company.
• Successfully adapted sales strategies to changing, challenging market conditions.
• Coached, directed, and motivated team members to perform amidst challenging business conditions.
• Penetrated new market in city of Alexandria.
• Optimized sales reporting, while developing Odoo CRM database.
• Maintained a 100% retention rate within the team.
• Coordinated with all company departments to ensure high quality customer experience.
• Coached, trained, and motivated team, boosting their skills.
• Ensured customer satisfaction and positive feedback, leading to overall positive reputation of products and company.
• Effectively communicated to team members the strategy, and message to convey to customers.
• Utilized Zoho CRM for team analysis, identifying gaps and opportunities, and guiding on future action.
• Stayed up to date with market and industry trends, and changing government policies.
• Launched InMode and Hydrafacial MD devices in Egypt.
• Entered a new segment of the market (Gynecology), that was undiscovered prior.
• Expanded business to previously uncharted city (Alexandria).
• Exceeded 2021 sales targets (125%).
• Directed the complete sales cycle from lead generation to after-sales support.
• Utilized Zoho CRM for reporting.
•Promoted and sold Medtronic Hernia Repair products in Egypt.
•Transitioned 80% of customer base from previous products to current, maintaining relationships and customer satisfaction.
•Oversaw tender and pre-tender process, as well as tender sales orders.
•Attended surgeries with customers, assisting them with proper use of products.
•Launched Bard Hernia Repair products in Egypt.
•Analyzed, developed, and grew the territory, opening 10 new accounts and increasing BD market share within hernia repair.
•Orchestrated successful laparoscopic hernia workshop with international KOL in Wadi El Nile Hospital, resulting in 360, 000 EGP order.
•Conducted successful demos, resulting in new loyal customers.
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