Assistant Manager - Operations Admin
Bloomsford Cleaning Services LLC
Total des années d'expérience :16 years, 3 Mois
• First contact point at operations department for management, sales team and clients.
• Planning operational staff for daily projects, confirmation with the clients for site arrangement prior to the schedule.
• Developed and implement the office administrative policies and procedures.
• Analyzed project values in light of project’s cost, scope of work, and prepare operational plan accordingly, to successfully achieve / maximize monthly operational targets.
• Ensure and improve the effective utilization from operations department.
• Initiated training programs for development of the operational staff and growth in their skills.
• Resolving site issues by deeply observation of the scenarios.
• Developed payroll reports, staff overtime calculation, benefits calculation, leave records, etc.
• Administered SOPs, preparation of daily diary, attendance record, official correspondence, recording minutes of the meeting, preparing agendas, events arrangements, welcoming guests, etc.
• Inducted new staffs by ensuring facilities and equipment are readily available upon commencement of employment.
• First contact point at operations department for management, sales team and clients.
• Scheduling operational staff for daily projects, confirmation with the clients for site arrangement prior to the schedule.
• Analyses of project values in light of project’s scope of work, and prepare operational plan accordingly, to successfully achieve / maximize monthly operational targets.
• Ensure the effective utilization from operations department.
• Time to time conduction of various training programs to development of the operational staff and growth in their skills.
• Resolving site issues by deeply observation of the scenarios.
• Prepare payroll reports, staff overtime calculation, benefits calculation, leave records, etc.
• Office administration, preparation of daily diary, attendance record, official correspondence, recording minutes of the meeting, preparing agendas, events arrangements, welcoming guests, etc.
• Assist with the smooth induction of new staff, ensure facilities and equipment are readily available upon commencement of employment.
• Office administration, preparation of daily schedule, travel arrangements, official correspondence, short hand typing / dictation, recording minutes of the meeting, preparing agendas, events arrangements, welcoming guests, etc.
• Supporting the Talent Manager in the administration process for recruitment and selection, check applications prior to the short listing process, organise interviews for short listed applicants, recruitment filing system, including records on unsuccessful applicants, etc.
• Assist with the smooth induction of new staff, ensure facilities and equipment are readily available upon commencement of employment.
• Prepare payroll reports, staff vacation calculation, benefits calculation.
• Support, managing and updating all HR Policies and Procedures and departmental compliant systems and processes.
• Training and development administration, arranging training course for staff and support the Talent Manager with running any in house training sessions.
• Office administration, contracts’ documentations, official correspondence, events arrangements, routine official paper work, petty cash, welcoming guests and other administrative matters.
• Managing books of accounting on Peachtree software, expert in reconciliation of bank statement, supplier ledger, account payable, account receivable and Internal employees records.
• Daily control of cash, petty cash management and expenses reimbursement of staff.
• Prepare payroll reports, staff vacation calculation, benefits calculation, etc.
• Executive Assistant to Managing Director, Preparation of daily schedule, travel arrangements, short hand typing / dictation, recording minutes of meeting, preparing agendas, legal issues
• IT Assistance, additional responsibilities of network management of head office and factory end-user workstations along with designing of their website.
• Administrative Support in delivering training activities, training designs, making presentations and handouts for training.
• Initiate new research subjects, as convenient, and serves as administrative intermediate for the project.
• Monitors the progress of research activities; develops and maintains records of research activities.
• Coordinates in research activities and surveys.
• Support in project planning, and provide that work scope and study protocols are followed.
• Administrating and managing the firm’s matters as self-business, administering more than 30 clients on ISP through ISA Server.
• Graphic Designing of logos, visiting cards, letterheads, handbills, booklets, hoardings &signboards, of various clients
• To compose official documents, letters, spreadsheets, presentations, reports, thesis, data entry and form filling, etc.
• End-user support at level 1 & 2 for hardware and network issues.
• Assembling hardware, connecting printers, scanners & other devices on user-end.
• Troubleshooting hardware / network / software related problems.
• Complete technical support to all staff, daily tasks included network monitoring, virus protection, removing threats, user & group management, effective use of system & user policies
• Assuring the availability of resources like printing & internet access.
• Looking after ISA Server Management, DNS Server, Exchange Server, etc.
• Assisted on disaster recovery of servers.