Zein Mona, Team Leader of Vendor Success Managers

Zein Mona

Team Leader of Vendor Success Managers

Elryan.com

Location
United Arab Emirates - Dubai
Education
Diploma, Certificate in IELTS, English Language and Literature,
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

Team Leader of Vendor Success Managers at Elryan.com
  • Iraq - Erbil
  • May 2021 to December 2023

(Exclusive agent for Samsung and Sony in Iraq)
(Iraq + UAE + Turkey)
• Digital Sales Leadership: Achieved 20 - 45% monthly growth by leveraging digital platforms for sales in the Middle East, enhancing brand engagement.
• Strategic Partnerships: Secured 20 monthly contracts with top brands, boosting market presence through effective negotiation and problem-solving.
• Marketing and Product Diversification: Introduced 2000 new products monthly, employing data-driven strategies to strengthen competitive positioning.
• Cross-Functional Collaboration: Led pre-order campaigns for flagship products, driving significant sales through teamwork and complex project management.
• Comprehensive Sales Cycle Management: Oversaw a team of 20, managing the full sales cycle and digital campaigns, enhancing client support and company growth.

Business Development & Sales Manager at Quick Travel
  • Iraq - Erbil
  • June 2018 to April 2021

(Iraq + UAE + Turkey + Egypt)
• Market Expansion Success: Achieved a 30-50% biannual profit increase through strategic expansion and partnership development, surpassing sales targets.
• Client-Centric Management: Led teams to foster enduring relationships, delivering empathetic, solution-focused service tailored to client needs.
• Adaptive Strategy and Insight: Monitored industry trends, adjusting strategies to ensure sustained growth and leveraging digital media for brand engagement.
• Full Sales Cycle Leadership: Directed a team of 25 through all sales aspects, from lead generation to post-sale support, streamlining operations for enhanced efficiency.

Area Sales Manager at Alboraq telecom
  • Syria - Latakia
  • January 2015 to April 2018

• Sales Leadership: Directed mobile and accessories sales, achieving targets with effective leadership.
• Market Expansion: Identified opportunities, contributing to a 20% regional sales increase.
• Strategic Planning: Executed innovative sales plans for market penetration and brand enhancement.

Retail Sales Supervisor at Mabco
  • Syria - Latakia
  • February 2012 to January 2015

• Sales Management: Set and achieved sales targets, optimizing inventory and product selection.
• Team Leadership: Supervised and trained retail sales teams to meet and exceed targets.

Retail Salesperson at Mabco
  • Syria - Latakia
  • February 2010 to February 2012

• Customer Assistance: Guided customers in informed decisions on mobile phones and accessories.
• Product Demonstration: Demonstrated features, delivering exceptional customer service.
• Sales Achievement: Consistently surpassed monthly sales targets through outstanding service.

Education

Diploma, Certificate in IELTS, English Language and Literature,
  • at British Council
  • July 2019
Bachelor's degree, Bachelor's degree in Law,
  • at TISHREEN UNIVERSITY
  • January 2018
High school or equivalent, Certificate in Computer Science,
  • at ICARDA
  • January 2014

Specialties & Skills

Management
Team Leadership
Business Development
Client Relationship Management
Creative Problem Solving
Data-Driven Decision Making
Business Development
Organization Skills
Presentation Skills
Account Planning
Attention to Detail
Computer Literacy
Consultative Selling
Customer Relationship Management (CRM)
Communication
Customer Service
Leadership
Management
Microsoft Office
Strategic Sales Planning
Negotiation
Sales Management

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Expert

Training and Certifications

IELTS (Certificate)
Date Attended:
March 2020
Valid Until:
March 2022

Hobbies

  • القراءة