Zein Mufti

- Undertake detailed analysis of vendor delivered content, identify any key issues and prepare structured, documented feedback for vendor clarification to improve quality of data capture as instructed by client.
- Track progress of content deliverables to the agreed schedule, ensuring agreed milestones are achieved, flagging any variances and issues to the appropriate party.
- Ensure vendor delivered content follows the documented QA specifications.
- Provide input to the requirements gathering for the development of tools and workflows, to support QA processes to meet content requirements.

- Conduct both social and market research.
- Determine what research techniques will be used and length of research process.
- Collect and create databases related to the marketing and corporate products.
- Write and present reports.
- Organize and present data in clear, concise manner.
- Perform quantitative research Create surveys and questionnaires and distribute them.
- Perform qualitative research to attempt to understand why people do, buy, or think a certain way by researching their attitudes, opinions, and actions.
- Conduct and present research about direct and in-direct competitors.

- Monitor leaves and maintain manual attendance sheets for part-timers.
- Organise annual leaves for colleagues with their line managers.
- Follow up on insurance claims, additions, cancellations, and enquiries.
- Manage travels and accommodation for staff.
- Prepare all letters to government institutions.
- Organize the office layout, be responsible for purchasing and maintaining supplies of stationery and equipment for the office, and keep a record of equipment inventories.
- Prepare for interviews, and be present in them from time to time.
- Translate written and oral documents from Arabic to English and vice versa.