Zeinab Ahmed

responsible for overall schedule and budget performance, selection and management of the team, ensuring the quality of the ongoing projects and serving as the primary point of contact for the client throughout the project.
Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation.
Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes.

Leading and managing the service team, including training, performance management, and scheduling.
Work on the new services provided by the company to the customer and make sure it is delivered with excellent quality and within the deadline.
Ensures customer satisfaction and revise instructions in case of any feedbacks. Establishing and maintaining high service standards and procedures. Resolving customer technical and financial issues.
Monitoring service team performance and providing feedback for improvement.

Identify new business opportunities.
Manage accounts and client relationships (existing and new clients) Work closely with internal teams to achieve deliverables for projects Develop business development strategies.
involved in reaching out to potential and existing clients and spearheading the commercial development of media brands inside the company.