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Zenab Naseer,  sales executive, online,

Zenab Naseer

sales executive, online,·Royalton Hotel

Pakistan

High school or equivalent, MSC psychology

Work experience

Total years of experience: 3 years, 3 months

sales executive, online,

February 2025 - Present

Royalton Hotel

Faisalabad, Pakistan

February 2025 - Present

Achievements:
Improved customer satisfaction
Maintained high service standards
Handled guest issues efficiently
Supported smooth hotel operations
Responsibilities:
Welcoming and assisting guests
Managing reservations and check-ins/check-outs
Handling customer inquiries
Coordinating with hotel staff
Ensuring cleanliness and service quality

Company industry:
Food & Beverage Production
Job role:
Management

Hotel Management Professional

November 2024 - Present

Royalton

Faisalabad, Pakistan

November 2024 - Present

(General Hotel Management): A motivated and dedicated hospitality
professional with strong interest in hotel management. Skilled in
customer service, guest handling, and maintaining high standards of
cleanliness and service. Eager to contribute to a hotel environment
and grow in the hospitality industry.

Company industry:
Food & Beverage Production
Job role:
Other

Hotel Management Professional

March 2023 - Present

Royalton Hotel

Faisalabad, Pakistan

March 2023 - Present

(General Hotel Management): A motivated and dedicated hospitality
professional with strong interest in hotel management. Skilled in
customer service, guest handling, and maintaining high standards of
cleanliness and service. Eager to contribute to a hotel environment
and grow in the hospitality industry.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

food and beverage hostess

February 2025 - January 2026

Royalton Hotel

Faisalabad, Pakistan

I found this job using Bayt.com

February 2025 - January 2026

Company industry:
Food & Beverage Production
Job role:
Management

Education

Bahuddin Zikriya University

November 2017

November 2017

High school or equivalent, MSC psychology

Pakistan

Bahuddin Zikriya University

November 2017

November 2017

High school or equivalent, MSC psychology

Pakistan

Bahauddin Zakariya University

February 2016

February 2016

Master's degree, Psychology

Pakistan

BZU

January 2016

January 2016

High school or equivalent, Psychology

Pakistan

Panjab University

January 2012

January 2012

Bachelor's degree, B.A

Pakistan

University of Punjab

January 2012

January 2012

Bachelor's degree, B.A

Pakistan

BISE FAISALABAD

August 2008

August 2008

Higher diploma, Art

Pakistan

BISE Faisalabad

January 2008

January 2008

High school or equivalent, Matric

Pakistan

BISE FAISALABAD

August 2006

August 2006

High school or equivalent, Art

Pakistan

Skills

INTERNET SERVICES
Intermediate
INTERNET SERVICES
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
PSYCHOLOGY
Intermediate
PSYCHOLOGY
Intermediate
PSYCHOTHERAPY
Intermediate
PSYCHOTHERAPY
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
CLEANLINESS
Intermediate
CLEANLINESS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
HOTEL OPERATIONS
Intermediate
HOTEL OPERATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate

Languages

English
Expert
Urdu
Beginner

Memberships

Hospitality management

volunteer

May 2024

Training and Certifications

Training
Hotel Management , online job,sales executive, receptionist
Vocational Training institute ,Bin imran
Jan 2012
Show credentials

Hobbies

  • Teamwork
  • Traveling
  • Reading
  • Teamwork
  • Traveling
  • Reading
  • Reading books, Teaching,
    Maintained a positive classroom environment Supported students’ learning and development Awards / Rewards Best Teacher Appreciation Certificate Certificate of Excellence in Teaching Outstanding Classroom Management Award Student Progress Achievement Award Appreciation Award for Teaching Performance Agar aap ke paas real certificate
  • Reading books