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Zenab Alamin , Freelancer

Zenab Alamin

Freelancer·Beauty Bridge Event-Abu

United Arab Emirates

Bachelor's degree, rural extension education and development

Work experience

Total years of experience: 4 years, 6 months

Freelancer

December 2025 - March 2026

Beauty Bridge Event-Abu

Abu Dhabi, United Arab Emirates •Hybrid

December 2025 - March 2026

1-Korean skin care company I worked at Trayno as a freelancer for one month the events ends
2-Then for 2 months at Sephora with huda beauty
3-After that benefit at Sephora Alain mall
Company industry:
Marketing
Job role:
Design, Creative, and Arts

Sales Agent

March 2024 - April 2025

Partners outsourcing-Cairo

Cairo, Egypt

March 2024 - April 2025

Tele-sales and marketing for medical equipment for Seniors
such as Braces for back knees and wrist worked as an agent
and then after 4 months I got promoted to a team leader.
Company industry:
Telemarketing
Job role:
Sales

Receptionist

March 2023 - February 2024

Al Naba agency-Cairo

Cairo, Egypt

March 2023 - February 2024

I used to work receiving customer calls inquiring about the agencys services.
Welcoming customers inside the agency and assisting them in choosing the agencys services.
Scheduling customer appointments and providing remote customer service
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

customer service agent

January 2020 - December 2021

منتجع الامين البرير

Khartoum, Sudan

January 2020 - December 2021

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Ahfad university for

December 2024

December 2024

Bachelor's degree, rural extension education and development

Sudan

Ahfad University For Women

April 2017

April 2017

High school or equivalent, Rural extension education and development

Sudan

I worked in a supermarket as a customer service representative. I also worked as a waiter for a year at Al-Hawsh Restaurant. I have experience in reception. I worked as a receptionist for two years at the Al-Amin Al-Bureir Resort. I worked for the Humanitarian Aid Commission for at least a year in the Programs and Agreements Office. Through the Commission, I worked with CARE and also worked in sales in Cairo(call center agent)

Skills

Callcenter

Expert

Organization Of Events

Expert

Customer Service

Expert

Sales Support

Expert

Marketing

Expert

communication and teamwork

Expert

Receptionist

Intermediate

Front Office

Expert

Secretarial

Intermediate

Administration

Beginner

Customer Service

Expert

Sales

Expert

Call Center

Expert

marketing

Expert

Microsoft Excel

Intermediate

Management

Expert

Microsoft Office

Expert

waiter

Expert

Food Service

Expert

INTERCULTURAL COMMUNICATION

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MICROSOFT WORD

Intermediate

MULTITASKING

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

PROBLEM SOLVING

Intermediate

PROFESSIONALISM

Intermediate

WRITING

Intermediate

Sales Representatives

Expert

Customer Care

Expert

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Training
call canter
dme acc
Feb 2024

Hobbies and interests

try new things