Zena Bou Shaheen, Project Coordinator

Zena Bou Shaheen

Project Coordinator

War Child Holland

Location
Lebanon
Education
Bachelor's degree, Banking & Finance
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

Project Coordinator at War Child Holland
  • Lebanon - Beirut
  • May 2013 to September 2015

I was responsible to handle a project with UNICEF with the Syrian refugees in the north, I was responsible for a budget and a staff to achieve the project and to give the psychosocial support

Senior Accountant at Malik's Bookshop
  • Lebanon - Beirut
  • June 2011 to October 2012

Maliks Bookshop Company provides thousands of items ranging from books, to magazines, to office supplies. During my job in Maliks in the accounting and Customer service department I was responsible for:
• Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Maintains customer confidence and protects operations by keeping financial information confidential.
• Calculates and prepares reimbursement billings and tracks receivables; reconciles monthly accounts receivable.
• Conducts cost studies and implements cost allocation plans.
• Supervise customer services and respond to customer inquiries through phone and email.
• Provides customer additional information or explainsservices

Accountant and Customer Service Representative at Salameh Services
  • Lebanon - Beirut
  • September 2008 to December 2011

Salameh Services is chain of seven Western Union branches in Lebanon; In addition to money transfer Salameh Services deals with insurance policies, Liban post, selling and recharge mobiles. I was responsible for:

• Entering data concerning purchasing and sales and credits invoices.
• Handle various bookkeeping duties.
• Transfer and receive money through Western Union.
• Selling mobiles and recharges

Education

Bachelor's degree, Banking & Finance
  • at Arab Open University
  • June 2011

Specialties & Skills

Accounting
Phone Skills
Sales Support
Negotiation
Customer Service
Quick Book Accounting system
Computer skills
Microsoft Office Suite

Languages

Arabic
Expert
English
Expert

Training and Certifications

Soft Skills (Training)
Training Institute:
Sales and Customer Service training @ Malik's
Date Attended:
September 2011