Lead Receptionist and Administrative Assistant
EMIRATES NEON GROUP LLC
Total years of experience :11 years, 8 Months
• Received office visitors and escorted them to the appropriate ENG employee or handled the purpose of their visit as appropriate.
• Selected to serve as first point of contact to greet and welcome visitors.
• Answered incoming calls - determined the nature of the call and routed to the appropriate person.
• Supported multiple departments within division.
• Called and emailed building office for maintenance requests and complaints.
• Accepted and distributed mail, packages, and confidential correspondence delivered to front desk.
• Monitored and ordered supplies for the kitchen and neatness for pantries and conference rooms.
• Correspond professionally and courteously with customers and prospective clients.
• Provided the office, the agents, and their clients with all the necessary documents and data.
• Record cash flow and daily basis expenses.
• Input information into a database quickly and accurately in a fast-paced work environment.
• Created and maintain client information database.
• Conducted general office duties such as filing, mail delivery, scheduling of conference rooms, overhead paging and ordering supplies.
• Made follow up appointments for clients using our computerized customer management system.
• Monitored cleanliness, maintained and order supplies for the kitchen and pantry.
• Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Photocopying and scanning, operating hardware & software computer and printer.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Inventory and order materials, supplies, and services.
• Complete work schedules, manage calendars and arrange appointments.
• Process and prepare documents, such as business or government forms and expenses reports.
• Type, format, proofread and edit correspondence and other documents, from notes or dictating machines,
using computers or typewriters.
• Train other staff members & teachers to perform work activities, such as using computer applications.
Excellence in Marketing