Senior sales associate
Carter & White
Total years of experience :9 years, 3 Months
high levels of customer satisfaction through excellent sales service.
•Assess customers needs and provide assistance and information on product features.
•Welcome customers to the store and answer their queries.
•Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
•Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).
•Maintain in-stock and presentable condition assigned areas.
•Remain knowledgeable on products offered and discuss available options.
•Team up with co-workers to ensure proper customer service.
•Build productive trust relationships with customers.
•Comply with inventory control procedures.
prompt support to store management in assisting with store promotions and visual merchandising
•Assists in distributing work assignments to Associates and ensures store maintenance, cleaning and appearance is up to company standards at all times
•Maintains store-level compliance with company standards of safety, security, facility maintenance, postings/notifications and other administrative duties
- Successfully address customer complaints and resolve problems
•Assists the GSM and where applicable the Senior Assistant Store Manager in managing the special programs
•Other duties as assigned
Salesperson
Swiss Arabian Perfumes, Dubai, UAE
and sell perfumes of the company to customers who walk - in
•Extend extensive beauty product knowledge to customers.
•Attend and respond to customer queries on perfumes to enhance sales.
•Meet and maximize sales targets and established goals.
•Prepare reports on returned and / or damaged beauty products.
•Accountable for routine administrative operations.
•Offer extensive information to customers and assist them in choosing right products.
•Maintain appearance, inventories and reports of the department.
•Create effective displays to sell seasonal and promotional products.
•Responsible for receipt of payment through automatic debits, vouchers, credit cards, check and cash.
•Ensure money in cash drawers is adequate at the commencement of shifts.
•Maintain clean work areas and ensure adequate staffing is done.
•Assemble and manage other records and reports.
EDUCATIONAL ATTAINMENT
HIGHSCHOOL - 2000