Ziad Bou Chacra

- Managing (New, Used and fleet) sales overall operations.
- Overseeing after-sales performance.
- Preparing the claim support every quarter.
- Working with finance for brand budget planning & forecasting.
- Working in conjunction with marketing department to approve marketing plans along with tactical / non-tactical offers.
- Managing a 360 degrees reporting mechanism covering operational reports and the overall business performance with management and manufacturer (MASERATI).
- Working on the incentive scheme and commission structure every quarter.
- Overseeing training & development for Jaguar various teams including e-Learning and classrooms.
- Working with training department to plan individuals / Groups development programs based on performance management reports and training needs analysis.
- Responsible for maintaining brand health and customer satisfaction levels.
- Performing all sales forecasting and vehicles ordering.
- Managing customers’ loyalty program (CLP) with regional office.
- Conducting sales training to teams and running all sales meetings.
- Working in depth with IT department on Auto Line Drive implementation.
- Representing Al-ZAYANI in all manufacturer regional meetings and conferences.
- Discussing yearly business plan with regional sales and service & parts managers.
- Deal closings with corporate, ministries & VIP customers.
- Day to Day sales team management.

- Managing (New, Used and fleet) sales overall operations.
- Overseeing after-sales performance.
- Working with finance for brand budget planning & forecasting.
- Working in conjunction with marketing department to approve marketing plans along with tactical / non-tactical offers.
- Managing a 360 degrees reporting mechanism covering operational reports and the overall business performance with management and manufacturer (JLR)
- Overseeing training & development for Jaguar various teams including e-Learning and classrooms.
- Working with training department to plan individuals / Groups development programs based on performance management reports and training needs analysis.
- Responsible for maintaining brand health and customer satisfaction levels.
- Performing all sales forecasting and vehicles ordering.
- Managing customers’ loyalty program (CLP) with regional office.
- Conducting sales training to teams and running all sales meetings.
- Working in depth with IT department on Auto Line Drive implementation.
- Representing Al-ZAYANI in all manufacturer regional meetings and conferences.
- Discussing 1 & 5 years plan with regional sales and service managers.
- Deal closings with corporate, ministries & VIP customers.
- Day to Day sales team management.

- Planning and organization.
- Determining the marketing mix.
- Participation in marketing strategy.
- In charge of fleet sales, corporate sales, showrooms sales & purchasing vehicles.
- Implementing suitable promotion every quarter to increase the sales & attract more customers.
- Assuring no age vehicle in stock and up to date with our stock.
- Monitoring the preparation vehicles.
- Recruitment, training & staff management.
- Competitor analysis.
- Making the incentive scheme for sales staff.
- Follow up after sales.
- Checking our showrooms display and giving new ideas.
- Daily sales meeting with our staff.

- Used Car Sales (Multi brands).
- In charge of pricing.
- Project organization (recruitment, training, staff management).
- Assuring no age vehicle in the stock.
- Monitoring the preparation vehicles promptly at the garage.
- In charge of selling and financing premium& core brand vehicles.
- Assist in marketing strategy.
- Showroom display expertise.
- Implementing suitable promotion every quarter to increase sales and attract more customers.
- Providing after sales support and solving all customers' problems.
- Internship on analyzing the key Performance Indicator report.
- Maintain good profitability limit in the trade in process.
- Apply morning meeting minute's police to help in achieve the monthly target.
- Analyze sales-to-delivery lead time at its various stages.
- Build prospecting tools for the salesmen.
- Check all the key information required before registration.
- Conduct a daily stock check of new vehicles.

- Handling corporate Accounts Like Al Ghanim Electronics, Best United Electronics, Eureka, Geant, Office Depot, MTC, Al Shaya, Al Homaizi, Carrefour, Virgin and Jarir and giving solutions to IT needs.
- In charge of Computer Maintenance assigning field calls to Engineers.
- In charge of day to day workshop activity including Technical support to house Technical Team.
- Researching, short listing of potenial clients and submission of sales promotion report to the General Manager.
- Cost Estimation for maintenance services.
- Procurement of spare parts from overseas market.
- Interaction with main suppliers in Germany and Dubai.
- Conducting update Training for sales and service team.
- Solving and finding solutions tp customer related issues.
- In charge of Conducting Exhibition in different areas.
- Handling consumer relation protecting bureau issues.

-Computer Section (Head of section).
-Local hardware & Software Maintenance company.
-Doing training for computer staff.
-Follow up day-to-day sales and prices.
-Market research/analysis.
-Coordinating smoothly with company various departments.

Computer Engineering Dpt.

Training and Reports to General Manager.