General Manager
Warwick Hotels
Total years of experience :29 years, 4 Months
General manager for the re-opening of a Beach Resort Hotel 443 rooms.
Left after assignment was completed
working on operations standards implementation and training to operations personnel
contracting with major OTA's and maintaining relationhip
creating awareness of the property using social media, and promoting offers on social media.
Main business : Online booking platform.
Acting as Managing Director with 40% shares in the Co.
Main tasks: strategic planning, and sales. Prospecting new clients and maintaining existing ones, and developing business relationship with key accounts.
follow up with daily operation and finance.
General sales agent for American express travel
General sales agent for Gullivers Travel Associates
sold the company in 2010
Managing a team of 7, including PR and banquets.
making sure we meet the set targets.
Add new accounts an developing close relationship with key accounts .
On top of the SPG program. the loyalty program for Starwood Hotels, in the local market.
Preperation of the yearly budget for rooms division, and presenting it to president and commitee.
Participated in ATM and WTM travel market fairs.
transferred to Sheraton Dammam in May 2001
worked with a team of 4 sales.
sales call to create awareness of the Property
increase accounts
Build close relationship with Key accounts
Assisting Khanafer Group in the project development for the refurbishment and opening of the 1st to reopen Hotel in Center Beirut after Civil War.
main tasks, recruit, train and opening of the hotel.
acting as partner and consultant in finance and administration of family business.
main role was restructuring of the company, and assisting in managing the finance department.
sold my shares to family members after to come back to Hospitality field.
Assisting the General manager in the management of the Hotel .
Main tasks :
Supervison of the banqueting department
Sales Department
Training of operation's department rooms and housekeeping
started as room division, then shifted to sales executive for myArabic and multilingual skills.
in charge of GCC countries, and local pharmaceutical accounts.
in 1990 was promoted to manager of the famous beach club with restaurant, bar water sports acivities.
1st Job after my graduation from Switzerland. went to a full 2 years management training program. went through several departments with more focus on rooms division.
front office
reservations
operator
housekeeping
guest relations
cost control
payroll
banqueting
Hotel Management program 2 and half years. covering topics : Kitchen/production Service Housekeeping Accounting & Finance Marketing Engeneering Cost contro; HR Food & Beverage and other topics 2 mandatory trainings of 3 months each. completed 1 in Cypus/Limassol as front office 1 in Kitchen in Bern Switzerland