زياد شهاب الدين, General Manager

زياد شهاب الدين

General Manager

Warwick Hotels

البلد
لبنان - بيروت
التعليم
دبلوم, Hotel Management
الخبرات
29 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :29 years, 4 أشهر

General Manager في Warwick Hotels
  • كوبا
  • يناير 2017 إلى مارس 2017

General manager for the re-opening of a Beach Resort Hotel 443 rooms.

Left after assignment was completed

Consultant - Acting as GM في Jiyeh Marina Hotel & Resort
  • لبنان - صيدا
  • أبريل 2016 إلى ديسمبر 2016

working on operations standards implementation and training to operations personnel
contracting with major OTA's and maintaining relationhip
creating awareness of the property using social media, and promoting offers on social media.

General Manager في Elite Voyages
  • لبنان - بيروت
  • فبراير 2011 إلى أبريل 2016

Main business : Online booking platform.
Acting as Managing Director with 40% shares in the Co.
Main tasks: strategic planning, and sales. Prospecting new clients and maintaining existing ones, and developing business relationship with key accounts.
follow up with daily operation and finance.

Managing Director في Elite voyages - Algeria
  • الجزائر - الجزائر
  • يوليو 2002 إلى أبريل 2010

General sales agent for American express travel
General sales agent for Gullivers Travel Associates
sold the company in 2010

Director of Sales and Marketing في Starwood Hotels - Sheraton Club des pins/ Sheraton Dammam
  • الجزائر - الجزائر
  • سبتمبر 1999 إلى مايو 2002

Managing a team of 7, including PR and banquets.
making sure we meet the set targets.
Add new accounts an developing close relationship with key accounts .

On top of the SPG program. the loyalty program for Starwood Hotels, in the local market.

Preperation of the yearly budget for rooms division, and presenting it to president and commitee.

Participated in ATM and WTM travel market fairs.

transferred to Sheraton Dammam in May 2001

Director of Sales and Marketing في Palm Beach Hotel
  • لبنان - بيروت
  • سبتمبر 1997 إلى سبتمبر 1998

worked with a team of 4 sales.

sales call to create awareness of the Property
increase accounts
Build close relationship with Key accounts

Consultant and GM في Hotel Cadmos
  • لبنان - بيروت
  • نوفمبر 1995 إلى أغسطس 1997

Assisting Khanafer Group in the project development for the refurbishment and opening of the 1st to reopen Hotel in Center Beirut after Civil War.

main tasks, recruit, train and opening of the hotel.

Consultant في Chehabeddine and sons Sarl
  • لبنان - بيروت
  • نوفمبر 1993 إلى يناير 1995

acting as partner and consultant in finance and administration of family business.

main role was restructuring of the company, and assisting in managing the finance department.

sold my shares to family members after to come back to Hospitality field.

Assistant GM في Hotel Coral Beach
  • لبنان - بيروت
  • مايو 1991 إلى سبتمبر 1993

Assisting the General manager in the management of the Hotel .

Main tasks :
Supervison of the banqueting department
Sales Department
Training of operation's department rooms and housekeeping

Sales executive - Middle east division في Hotel Don Carlos
  • أسبانيا
  • يونيو 1987 إلى مايو 1991

started as room division, then shifted to sales executive for myArabic and multilingual skills.
in charge of GCC countries, and local pharmaceutical accounts.
in 1990 was promoted to manager of the famous beach club with restaurant, bar water sports acivities.

Management training program في Intercontinental Hotels
  • المملكة العربية السعودية - الرياض
  • سبتمبر 1983 إلى سبتمبر 1985

1st Job after my graduation from Switzerland. went to a full 2 years management training program. went through several departments with more focus on rooms division.

front office
reservations
operator
housekeeping
guest relations
cost control
payroll
banqueting

الخلفية التعليمية

دبلوم, Hotel Management
  • في Research Centre *
  • يونيو 1982

Hotel Management program 2 and half years. covering topics : Kitchen/production Service Housekeeping Accounting & Finance Marketing Engeneering Cost contro; HR Food & Beverage and other topics 2 mandatory trainings of 3 months each. completed 1 in Cypus/Limassol as front office 1 in Kitchen in Bern Switzerland

Specialties & Skills

Guest Satisfaction
Online Travel