Zina Farah

-Cultivating solid relationship with major customers to ensure a continuous flow of sales revenue.
-Consistently achieve or exceed monthly and seasonal individual and store sales goals,
-Provide an exceptional customer service experience by exceeding their expectations and demonstrating an excellent knowledge of the product.
-Drive and exceed individual KPI goals by ensuring the highest level of customer sevice and quality of sales.
-Assisting newly recruiterd or less experienced sales representatives in answering technical questions posed by customers.

and Direct the day-to-day operations of the store.
•Focus in improving customer service
•Strictly follow store policies and marketing programs that will increase sales and grow the existing customer base.
•Maintain store standards and conditions and insure a positive environment.
•Ensure customer needs are met,
•Complains are resolved and Service is quick and efficient.
•Ensure all products and displays are merchandised effectively to maximize profitability .

personalized service by consultatively suggesting products that meet customers' needs
•Develop relationships with new and existing clientele for special events
•Strong knowledge of notes and ingredients that comprise fragrances
•Increase overall sales by recommending additional products
•Demonstrate extensive product knowledge and communicate product benefits
•Monitor floor stock and replenish