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Zineb Ouldkamanji, Health Club Receptionist (Cabana)

Zineb Ouldkamanji

Health Club Receptionist (Cabana)·Radisson Blu,

Qatar

Diploma, Hospitality And Tourism

Work experience

Total years of experience: 3 years, 3 months

Health Club Receptionist (Cabana)

September 2025 - Present

Radisson Blu,

Doha, Qatar

September 2025 - Present

• Coordinate and confirm bookings for massage treatments and sports
facilities, ensuring optimal scheduling and guest satisfaction.
◦ Process membership enrollments and renewals, providing detailed
information on packages and facility benefits to clients.

Company industry:
Hospitality & Accomodation

Model

September 2025 - Present

Radisson Blu & Doha Specialized Medical Group

Doha, Qatar

September 2025 - Present

• Represented high-profile brands in promotional events and media

Company industry:
Advertising
Job role:
Engineering

Sales Associate

July 2025 - September 2025

Intimissimi

Rabat, Morocco

July 2025 - September 2025

• Managed visual merchandising and inventory to ensure an appealing
store environment. complex inquiries phone

Company industry:
Retail & Wholesale
Job role:
Sales

Lobby Host

February 2025 - September 2025

Hotel Onomo,

Rabat, Morocco

February 2025 - September 2025

• Provided a professional welcome to guests, managing lobby flow and
assisting with inquiries.
• Acted as the first point of contact, ensuring a positive and welcoming
atmosphere.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Customer Service Agent

November 2023 - February 2025

Concentrix Call Center,

Rabat, Morocco

November 2023 - February 2025

• Met and exceeded Key Performance Indicators (KPIs) for service quality average
high-quality service continuity.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Accounting Intern

February 2022 - August 2022

Bureau Comptable,

Kenitra, Morocco

February 2022 - August 2022

• Assisted in the organization offinancial documents and client records

Company industry:
Accounting
Job role:
Accounting and Auditing

Education

dubai school

July 2025

July 2025

Diploma, Hospitality And Tourism

Morocco

Skills

CUSTOMER SERVICE

Intermediate

ACCOUNTING

Intermediate

FINANCE

Intermediate

Administration

Expert

GUEST RELATIONS

Intermediate

HOSPITALITY

Intermediate

INTRAOCULAR PRESSURE

Intermediate

MANAGEMENT

Intermediate

MARKETING

Intermediate

OPERATIONS

Intermediate

SALES

Intermediate

Languages

Arabic

Beginner

English

Beginner

French

Beginner