Network Support Engineer
Islamic Development Bank
Total years of experience :20 years, 11 Months
● March, 2004 to Present. Islamic Development Bank (IDB), Jeddah-KSA
As a Network Support:
- Managing Users' accounts, passwords, setting Access & permissions to resource in the Network
- Assisting & Testing the IDB Regional Offices Connectivity Project, by implementing a VPN solution
- Installation & configuration CISCO LRE (Long Reach Ethernet) Equipments
- Preparing & Updating Technical Documentation for Network
- Configuration & Management of Network Printers
- Installation & Configuration of Wireless Network Connection
- Preparation of IDB Network User's Guide Manual
- Synchronizing & Updating the Lotus Notes Users with Staff Database for IDB Users
- Assisting the Help Desk for Deploying MS Office 2003
- Testing & Monitoring UPS (Uninterruptible Power Supply) System
- Installing, Upgrading & Administrating Domino Server and Lotus Notes clients
- Maintaining & updating the Active Directory
- Implementing & Testing Multicasting and Webcasting in Backbone Switches 6509 Module
- Monitoring Cisco Switches & Routers in the IDB using Cisco Works2000
During the summer break from University, in order to gain on-hands work experience I underwent a short apprenticeship in the Maintenance and Networking Departments of
I have been working as a technical support. My tasks include:
-Administrating the network for about 30 PC.
-Maintaining the software and the hardware problems
For verifying the Certificate go to the Link: https://mcp.microsoft.com/authenticate/validatemcp.aspx MCP Transcript ID : 718854 Access Code : 006934434
For verifying the Certificate go to the Link: www.cisco.com/go/verifycertificate Certificate Verification No. : 385734585939BTYN