Ziyad Janabi

Accountabilities:
• Ensure that all projects are delivered on-time, within scope and within budget.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Perform risk management to minimize potential risks.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Plan and develop the project idea and follow up implementation.
• Hardware maintenance, installation, network management, multi-vendor maintenance, and software support and follow-up with the service team.
• Ciena & Cisco Network and Devices Service.
• Unleash the manual skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters.
• Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs).
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements).
• Capture customer information to complete any invoicing, as well as stay in contact to ensure of providing the best possible service.
• Manage Team of Customer Engineers on the field.
• Prepare Budget as required.

• Create a work environment that promotes effective communication, fosters positive employee relations, and
encourages team collaboration.
• Motivate, empower, and develop team members while recognizing and rewarding both individual and collective
achievements when appropriate.
• Oversee the entire hiring process, including headcount approval, job postings, interviews, candidate selection, and
onboarding.
• Address performance concerns by providing guidance and support through coaching and counseling.
• Conduct regular individual and team meetings to ensure alignment and collaboration.
• Plan and manage vacation and training schedules to meet daily staffing requirements efficiently.
• Manage the performance evaluation process, including setting goals, providing coaching, and creating development
plans.
• Ensure compliance with Corporate Workplace Employee Health and Safety policies.
• Guarantee timely project completion, while ensuring they remain within scope and budget.
• Handle project scope, schedule, and cost changes using appropriate verification techniques.
• Implement effective risk management strategies to minimize potential risks.
• Meet with clients to gather detailed project requirements and clarify specific needs.
• Plan and develop project concepts, ensuring smooth implementation from start to finish.
• Supervise hardware maintenance, installation, network management, multi-vendor support, and software
management, coordinating with the service team.
• Apply technical expertise in handling products such as peripherals, large system printers, plotters, enterprise servers,
communication equipment, networks, and item processing sorters.
• Build and maintain strong relationships with both colleagues and clients, in alignment with customer Service Level
Agreements (SLAs).
• Track and monitor project performance, evaluating both short- and long-term goal achievements.
• Perform regular maintenance and system overhauls, including modular swaps and unit replacements.
• Gather customer information for invoicing and maintain ongoing communication to ensure exceptional service
delivery.
• Lead and manage a team of Customer Engineers in the field.
• Prepare and manage budgets as required.

• Developed and executed a strategic vision and operational leadership plan to drive the continued growth of the
groups market share, revenue, and market visibility, with a focus on improving operations and securing the
companys success.
• Worked closely with Finance to formulate annual budgets and forecasts, ensuring adherence to budgetary and
expense targets.
• Tracked project performance to assess the successful completion of both short- and long-term goals.
• Monitored business performance against the budget and implemented corrective actions when necessary.
• Managed financial controls, driving turnover growth, improving profitability, and optimizing cash generation.
• Held full P&L responsibility and ensured tight cost control.
• Attracted and retained top-tier talent, ensuring that employees met and exceeded company standards and values.
• Conducted performance appraisals for all direct reports, addressing individual and organizational development and
training needs.
• Recommended and implemented management structures and processes to maintain business control and effectively
adapt to changing environments.
• Exercised full administrative authority in alignment with directives from the Board of Directors.
• Prepared monthly performance reports for the Chairman of the Board, covering the overall performance of all
departments.
• Contributed to the development and implementation of market strategy, overseeing business development and sales
planning efforts.
• Created a tailored sales plan and strategy specific to the market segment.
• Responsible for generating sales revenue through dealer and retailer partnerships.
• Addressed and resolved customer complaints related to sales.
• Analyzed customer preferences to guide the focus of sales efforts.
• Reviewed operational records and reports to forecast sales performance and assess profitability.

• Managed the expansion of dairy and juice plants, overseeing all machinery installations and coordinating with
suppliers.
• Served as the Management Representative for the Quality Management System (ISO 9001:2000) and the
Environmental Management System (ISO 14001:1996), with certification as a lead auditor from OTS Texas, US
(expired).
• Led the automation of the SCADA system, including all related applications, and provided staff training.
• Collaborated with the maintenance team to troubleshoot production machines, such as filling machines, sleeve
machines, sticker machines, promo pack machines, shrink pack machines, and other supporting equipment like
compressors, chillers, distribution boards, air and water piping, and boilers.
• Coordinated network operations in cooperation with the IT department for troubleshooting and repairs across the
plant.
• Managed lab equipment maintenance and repairs, as well as the design of various control circuits, including operation
and level control circuits.
• Served as the lead engineer for the installation and commissioning of a new TMR (Total Mixed Ration) system, Alvan
Blanch, UK, for cattle feed.
• Oversaw all electrical systems within the maintenance and engineering department, managing all types of electrical
jobs, including maintenance and troubleshooting.
• Supervised, coordinated, inspected, and tested the installation of electrical, air-conditioning, and firefighting systems
during the dairy and juice plant expansion. Reviewed contracts, subcontractor shops, and coordination drawings to
ensure compliance with requirements. Designed power distribution for the new expansion, with total power reaching
7.5 MW.
• Installed and commissioned engineers for various production machines in overseas locations, including milk filling
and plastic production machines.
• Designed and fabricated filling machines for milk and yogurt production.
• Analyzed plant systems and maintenance sections, developing different application designs.
• Monitored and reported on the monthly production budget.
• Installed and managed the CCTV system across the entire company.
• Represented the company in the HACCP program.
• Provided monthly performance reports to the General Manager.

• Supervise, coordinate, inspect, and test installations and systems.
• Oversee the installation of electrical equipment, air-conditioning, and firefighting systems.
• Review contracts, subcontractor shops, and coordination drawings to ensure compliance with contract requirements,
while raising design queries with clients as needed.
• Strong technical expertise in relevant engineering disciplines such as civil, mechanical, and electrical engineering.
• Project management skills, including planning, scheduling, budgeting, and risk assessment.
• Utilize excellent communication and interpersonal skills to effectively engage with diverse stakeholders.
• Analytical and problem-solving skills to identify and resolve technical challenges.
• Lead project teams, delegating tasks and ensuring efficient workflow.
• Proficient in engineering software and design tools to support project execution.

Accountabilities:
• Carried out performance appraisals with all direct reports and ensured that both individual & organizational development and training needs were met.
• Handling customer service issues; many of which are of sensitive nature to the customers satisfactions.
• Ensure improvement in the financial performance of assigned area.
• Conduct staff interviews and coaching.
• Evaluate the performance of staff.
• Coordinate training and development of staff special strength.
• Ensure proper storage of merchandise.
• Ensure proper arrangement of the store in a neatly way.
• Program development.
• Managed business development activities and accountable for the top-line profitability and increased growth.

• Support the development and launch of key programs for the Marketplace.
• Gather feedback to prioritize new capabilities and improvements.
• Work with the Product team to define business requirements, which will be converted into features.
• Lead go-to-market (GTM) strategies for both internal and external customers.
• Collaborate with various stakeholder teams to enhance customer conversion rates and drive Marketplace KPIs.
• Track, communicate, and coordinate with multiple stakeholders across Walmart Marketplace and the broader
company (including Analytics, Legal, Account Management, and Product teams).
• Take full ownership of business goals and KPIs from start to finish.
• Conduct performance evaluations for all direct reports, ensuring individual and organizational development and
training needs are addressed.
• Handle customer service issues, particularly those that are sensitive, ensuring customer satisfaction.
• Work to improve the financial performance of the assigned area.
• Lead staff interviews and provide coaching.
• Assess staff performance and provide feedback.
• Coordinate staff training and development, focusing on enhancing special strengths.
• Ensure proper storage and organization of merchandise.
• Maintain an orderly and neat store arrangement.
• Oversee program development and implementation.
• Manage business development activities, ensuring accountability for top-line profitability and sustained growth.

Accountabilities:

• Software Engineering support with tracking, investigation and reporting.
• Carry on new trucking and handling system to improve efficiency.
• Supervises a team that provides technical service-related support for an organization.
• Study and Suggests changes to products or services to fulfill customer needs.
• Fleet Technical supervision.
• Day-to-day managerial operation.

• Strategically influence multiple core and product teams, focusing on improving FATP processes across various
product categories.
• Independently tackle complex problems and provide guidance and leadership to other MTMs.
• Collaborate with both established and emerging CMs, manufacturing teams, and product requirements.
• Partner with OEMs New Product Operations teams to identify and address manufacturing challenges, enforcing DFM
and DFT principles.
• Work across Operations, Hardware, and Software engineering departments to enhance first-pass yields and efficiency
throughout the product lifecycle, from prototype to PVT.
• Ensure technical readiness for product ramp-up and act as a technical lead/advisor to new product operations
managers.
• Develop and promote best practices across the organization.
• Formulate production strategies, implementing and optimizing processes at OEMs, including the identification,
design, and qualification of fixtures, test equipment, and diagnostic software.
• Create, review, and execute equipment requirement plans to support new product manufacturing and testing.
• Define and develop manufacturing processes at ODMs, including fixture requirements, critical part dimensions, and
assembly specifications.
• Investigate and introduce innovative manufacturing technologies and methodologies to improve product quality and
production efficiency.
• Manage factory-related operational issues during pre-production builds, focusing on SMT and final assembly
processes, and ensure effective resolution for successful new product introduction and mass production.
• Serve as the bridge between OEMs and Amazon by supporting development builds and production.
• Provide Software Engineering support by tracking, investigating, and reporting on related issues.
• Implement new trucking and handling systems to enhance operational efficiency.
• Supervise a team providing technical service-related support across the organization.
• Analyze and recommend changes to products or services to better meet customer needs.
• Oversee fleet technical supervision and manage day-to-day operations.

• Managed the Socio-Political Genealogy Database for the REC unit within the United States Division of the DOD-US
Army (Contractor).
• Provided project consultation and guidance.
• Analyzed databases and implemented effective solutions.
• Prepared detailed contracts with suppliers, ensuring comprehensive terms.
• Conducted feasibility studies for new projects, tailored to customer requirements across multiple international
locations, including Africa, the Caribbean, and Asia.
• Led business development efforts, responsible for top-line profitability and driving growth.
• Managed P&L and implemented cost control measures.
• Demonstrated strong customer service skills.
• Created and innovated new sales and promotional strategies.
• Proven ability to set and achieve goals.
• Exercised full administrative authority in alignment with directives from the Board of Directors.

• Managed the Socio-Political Genealogy Database for the REC unit within the United States Division of the DOD-US
Army (Contractor).
• Provided project consultation and guidance.
• Analyzed databases and implemented effective solutions.
• Prepared detailed contracts with suppliers, ensuring comprehensive terms.
• Conducted feasibility studies for new projects, tailored to customer requirements across multiple international
locations, including Africa, the Caribbean, and Asia.
• Led business development efforts, responsible for top-line profitability and driving growth.
• Managed P&L and implemented cost control measures.
• Demonstrated strong customer service skills.
• Created and innovated new sales and promotional strategies.
• Proven ability to set and achieve goals.
• Exercised full administrative authority in alignment with directives from the Board of Directors.

Accountabilities:

• Prepared feasibility study of juice, carbonated drinks & water plant.
• Functioned as Project Manager of new plant three lines (PET) blowing, filling, labeling, and final shrink wrapping & packaging.
• Prepared contract with suppliers with complete details.
• Monitored the building & machine installation with complete commissioning of all production lines & initial production.
• Develop the annual budgets and forecasts in conjunction with the Finance and ensure budgets and expense targets are adhered to accordingly.
• Monitor business performance against budget and undertake corrective action where necessary and exercised appropriate financial controls.
• Handled Cash generation and increased turnover and improved profitability.
• P & L responsibility and tight control of costs.
• The full exercise of administrative powers to act in accordance with authorization from the Chairman of the Board of Directors.
• Prepared monthly report to Chairman of the Board of Directors for the performance of entire departments.
• Responsible for top line and bottom line achievement and building relations with government and other official divisions.
• Built marketing and sales strategy and negotiating with key accounts regarding annual contracts.
• Lead production & sales operation handled Quality Assurance operation, HR development projects for the team, and IT development projects for sales and manufacturing.
• Helm & trained the performance of team members to ensure efficiency in operations & meeting of targets.
• Brand building and establishing in the market.
• Managed business development activities and accountable for the top-line profitability and increased growth.
• Ascertained adherence to quality policies and strengthening Quality performance levels across the property.
• Initiated, Developed & cultivated strategic Business partnerships and ensured to meet customer expectations, provided value-added services, and increased overall profits.
• Earned Reorganization of senior management on a consistent basis for excellent performance.
• Maintained goodwill in the market.

• Prepared feasibility studies for juice, carbonated drinks, and water plant projects.
• Acted as the Project Manager for the establishment of a new plant, overseeing three production lines, including PET
blowing, filling, labeling, and final shrink wrapping & packaging.
• Drafted comprehensive contracts with suppliers, detailing all terms and conditions.
• Supervised the construction and machine installation process, ensuring the successful commissioning of all
production lines and the initiation of production.
• Collaborated with Finance to develop annual budgets and forecasts, ensuring adherence to financial targets and
expense management.
• Monitored business performance against budget and implemented corrective actions when necessary, exercising
appropriate financial controls.
• Managed cash flow, increasing turnover, and improving profitability.
• Held full P&L responsibility, ensuring tight control over costs.
• Exercised full administrative authority in accordance with directives from the Chairman of the Board of Directors.
• Prepared monthly performance reports for the Chairman of the Board, covering the entire departments activities.
• Held accountability for achieving both top-line and bottom-line goals, while fostering relationships with government
entities and other official divisions.

Accountabilities:
• Developed & implemented strategic vision, planning, and operational leadership to ensure the continued growth of the group’s market share, revenue, visual presence in the market, et., this was the main task to improve the operation and save the company.
• Ascertained the budgets and expense targets are adhered to accordingly by formulating the annual budgets and forecasts in conjunction with the Finance.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Monitored business performance against budget and undertook corrective action where necessary.
• Handled financial controls, increased turnover, improved profitability, and Cash generation.
• Responsible for P & L and cost control.
• Attracted and retained quality employees with the best skills and qualifications to ensure standards and values are met and exceeded.
• Carried out performance appraisals with all direct reports and ensured that both individual & organizational development and training needs were met.
• Recommended and implemented management structures and processes, to enable the company to keep all aspects of the business under control and adapt positively to changes in the environment.
• Full exercise of administrative powers to act in accordance with authorization from the Board of Directors.
• Prepared monthly report to Chairman of the Board of Directors for the performance of entire departments.
• Involved in implementing Market Strategy handled Business Development & Sales Planning.
• Developed Sales plan and strategy specific to the market segment.
• Responsible for generating sales revenue by dealership and retailer appointments.
• Resolved customer complaints regarding sales.
• Monitored customer preferences to determine the focus of sales efforts.
• Reviewed operational records and reports to project sales and determine profitability.

Accountabilities:

• Handled plant expansion of dairy & new juice plant including all kind of machineries and coordination with suppliers.
• Functioned as the Management Representative of Quality Management system ISO 9001:2000 and Environment Management System ISO 14001:1996. With certified lead auditor by OTS Texas US (expired).
• In-charge of the automation on SCADA system with all kinds of applications including staff training.
• Coordinated with the maintenance team, for troubleshooting production machines such as - filling machines, sleeves machines, stickers machines, promo pack machines, shrink pack machines…etc., and all supportive equipment such as
• compressors, chillers, distribution boards, air, and water piping, Boilers…etc.
• Network coordinator & with cooperation IT section, for all kind of troubleshooting and repairing in the plant.
• Managed all the equipments in the lab such as repairing, maintaining, etc., and designed different control circuits such as operation circuits, level control Circuits, etc.
• In charge engineer of Installation and commissioning new TMR (total mixed ratio) brand Alvan Blanch, UK for cattle feed.
• Responsible for all electrical sections under maintenance and engineering department in the company with all types of electrical jobs from maintenance and troubleshooting.
• Dairy and juice plant expansion - supervised, coordinated, inspected, and tested the installation of electrical, air conditioning, and firefighting systems, review of the contract, subcontract shop, and coordination drawings against contract requirements. Also, designed the distribution power to different kinds of applications as required, total power to the new expansion up to 7.5 MW.
• Installed and commissioned engineers for different production machines in overseas countries such as milk filling machines, plastic production machines, etc.
• Designed and fabricated a filling machine for milk and yogurt filling.
• System analyzer for plant and maintenance sections with different designs of applications.
• Monitored the production budget monthly.
• Installed and run CCTV system in all the company.
• HACCP program representative.
• Monthly report to General Manager.

Accountabilities:

• Managing the production department and programming the products schedule, in charge of all the troubleshooting of the machinery as maintenance manager.
• Setting and running production machines, troubleshooting all the machines such as injection and thermoform plastic machines, extruder machines, printing machines, crushing machines, and all supportive machines.
• Study and select new plastic machinery such as thermoforming, injection with the printing machine from different competitors…. etc.
• Install and run plastic machines.
• Work as system analyzer for production and maintenance departments with different designs of applications.
• Networking systems and computers are under my responsibility.
• Design and built filling machine, test, and commissioning.
• Coordinator of ISO 9002 for all production & maintenance.
• In charge of all electrical and mechanical works like air-conditionings, power distribution boards, switchgear, firefighting and fire alarm system…etc.
• Daily and monthly reports to the general manager.

• Manage the production department and oversee the product scheduling, while also handling all machinery
troubleshooting as the Maintenance Manager.
• Operate and troubleshoot production machines, including injection and thermoform plastic machines, extruders,
printing machines, crushing machines, and other support equipment.
• Research and select new plastic machinery, including thermoforming, injection molding, and printing machines, from
various suppliers.
• Install, operate, and commission plastic machinery.
• Serve as a system analyst for production and maintenance departments, designing various application solutions.
• Oversee networking systems and computer infrastructure.
• Design, build, test, and commission filling machines.
• Coordinate ISO 9002 standards for all production and maintenance activities.
• Manage all electrical and mechanical work, including air conditioning systems, power distribution boards, switchgear,
firefighting systems, and fire alarm systems.
• Prepare and submit daily and monthly reports to the General Manager, overseeing the entire production process from
planning to completion.
• Ensure production goals are met while maintaining high-quality standards.
• Implement and enforce safety protocols to ensure a safe working environment.
• Provide training and development for production staff.
• Analyze production data to identify areas for improvement.
• Manage production schedules and resource allocation to optimize efficiency.
• Collaborate with cross-functional teams to streamline processes and improve performance.
• Monitor production costs and implement cost-saving strategies.

Accountabilities:
• Supervising, coordinating, inspecting and testing.
• Installation of electrical equipment, air-conditioning and firefighting systems.
• Review of contract, subcontract shop and coordination drawings against contract requirements, raising of design queries to client.