business and financial analyst
Allstate Solutions Pvt Ltd
Total years of experience :9 years, 10 Months
* Analyst-Operations (July-2022- Present)
1. Allocation of the team for mail box (Customer service and leinholder service)
2. Handling Mailbox Team where need to satisfy customer queries (Customer service)
For Mail Box we resolve customer or lein holder quires according to customer requirements on call or email.
3. Working on Tax Payment.
4.Involvement in Auditing of claims handled by team members - Mentoring and Training new team members.
*Senior Executive (April 2018 to Jun 2022
1. Join first batch of Total Loss Claims Department.
-Handling claim documentation, Investigation and Settlement
2. Working on multiple work type.
3. Working with payment team to issue customer and leinholder payment.
Working with Voya Life Contracting team.
2. Daily Reporting for 1year.
3. Doing Allocation.
4. Set Commission to the agent.
5. Last 1.5 year working on critical strategic work type