زبير Khatree

Vale is a global diversified mining company with headquarters in Brazil and more than 139, 000 employees and contractors. Vale’s global coal headquarters is based in Brisbane and across Australia Vale holds 10, 000km2 of tenements.

Summary of roles:
- Establishing the performance culture and routine in all levels through the Organisation (Australia and Mozambique) ensuring the correct Key Performance Indicators are being used across Operational, Safety, Equipment Availability, Financial and Human Resources
- Consolidate, prepare and facilitate the performance presentations across the Manager to Executive Director level of the Organisation
- Streamlining, improving and being the content expert for target management (scorecards) process across the various directorates (Australia and Mozambique)
- Establishing and managing the Programme Management Office for key initiatives impacting Global Coal and conducting ad-hoc analysis & presentations for Directors

Summary of work:
- Responsible for Accounts Payable, Facilities, Travel, Budgeting and Planning
- Improved Payment on time from 46% to 92% - managing an off-shore team in KL and local on-shore support team (average of 6000 invoices/month)
- Improved Facilities attendance on time from 28% to 95% by redesigning the current processes

Valeserve Malaysia is the off-shore centre in Kuala Lumpur that was created to provide AP, Payroll and Procurement processes. The Operational Support area was created with 3 distinct objectives; Standardize, Stabilize and implement Projects across Australia, Indonesia, Mozambique and Oman.

Summary of role:
- Researched, defined and implemented the Procurement off-shoring model for the following processes - PRT (Purchase Requisition Treatment), Spot Purchasing, Category Management and Inventory Replenishment
- Conducting the complete recruitment process and training of the Operations and Support Team, hiring all staff for the Oman and Mozambique off-shoring + Support team (35 staff)
- Testing the process within SAP which resulted in the successful off-Shoring of Goods procurement process from Oman and Mozambique to Malaysia
- Responsible for troubleshooting issues with the process through a daily check point meeting & issue register as well as tracking the progress of implementation against these targets:
- 90% of Goods PR’s treated by PRT team in KL (98% achieved in Oman, 99% achieved in Mozambique)
- 90% of Goods Spot Purchasing executed by team in KL (94% achieved in Oman)
- 90% of Replenishment executed by team in KL (100% achieved in both countries)
- 90% of Stockable Goods tracked by team in KL (97% achieved in Oman, 100% achieved in Mozambique)
- 100% of Goods Contracts managed by team in KL (100% achieved in both countries)
- Definition of a checklist / questionnaire for Procurement, Inventory Management & Warehousing to conduct as-is analysis and defined actions plan to standardise and stabilise these processes

PT Vale is a Vale subsidiary and produces nickel in matte and employees 3, 500 staff and 3000 contractors.

Summary of role:
- Conducted the analysis and prepared the Shared Services business case which was discussed with and approved by the Board of Directors
- Established the overall plan for the implementation of Shared Services based on a phased approach to minimise impact on organisation
- Defining the organisational structure (127 staff) based on average productivity indicators and defined the corresponding budgets
- Defining a checklist as a template to assist with each of the change of reporting lines
- Preparing monthly budget reports for Asia Pacific discussion with key performance indicators
- Preparing the monthly client meeting reports focusing on benefits and cost reduction initiatives
- Defining and managing the performance of the new structure by establishing Key Performance Indicators (KPI’s) - examples of improvements: 35% improvement in cash forecasting; 25% improvement in IT support; AP payment on time improved from 29% to 60%

- Conducting the analysis and preparing the Shared Services business case for communication to key stakeholders within corporate office and site level
- Established the overall plan for the implementation of Shared Services based on a phased approach to minimise impact on organisation (IT, Procurement, Finance & HR functions)
- Defining the business case for the implementation of this model and selling this to senior executives and Joint Venture partners
- Communicating with stakeholders across the organisation and promoting the message of Shared Services
- Defining the organisational structure (50 staff) based on average productivity indicators and defined the corresponding budgets
- Defining and managing the performance of the new structure by establishing Key Performance Indicators (KPI’s)
- Responsible for managing procurement function in the absence of Procurement manager, centralised and consolidated the travel contract to achieve $250, 000 savings per year
- Represented Vale at a Shared Services conference in Prague

RTB Solutions is a Qld based management consulting company that offers tailored, practical and sustainable business solution through improving business processes, increasing efficiency and effectiveness of business systems and ensuring people can sustain the change

Summary of role:
- Understanding the core activities of Brisbane Water, more specifically System Planning which manages the planning for development of future infrastructure that is required based on the population forecasts etc
- Creation of a Project Plan and solely managing the piece of work, documenting the presentation for initial workshops which entailed the facilitation, understanding and capturing of issues raised by the various stakeholders
- Packaging the individual projects and documenting high - level project briefs for Data & Systems, Asset Planning & Investment Process and Program Evaluation (Prioritization)
- Conducting detailed planning for each of the components listed above and documenting a consolidated view in MS Project
- Conducting market research to understand what other Water Utilities are doing, ie, Sydney Water, Melbourne Water, Sunwater etc…
- Preparing and documenting presentations for the Senior Management Team in order to get approval to continue the project which included background information, problem definition, conceptual view of the solutions, approach to achieving the desired outcomes and the cost/benefits

The Joint Venture was appointed by Provincial Treasury to roll-out Supply Chain Management to all departments in KwaZulu-Natal. The objectives of this project were to make sure departments were ready and comfortable to operate under the new SCM framework

Summary of role:
- Detailing a project plan for the documentation of a customised procurement procedural manual for the local Government departments (Health, Economic Development, KZN Provincial Treasury and Office of the Premier)
- Workshopping and conducting the as - is analysis with team members of the above departments, reviewing of these analysis documents and discussions with the Head of SCM & CFO
- Customising the procedural manual in terms of processes, tasks description, procedures, risks, mitigating procedures and checks and controls for these departments
- Assisting in the development of the Senior Management, Bid Committees and SCM Practitioners training material and the creation of this material into a presentation.
- Training of all senior management, bid committees and supply chain management practitioners across all 16 departments and observing the tender evaluation committee meetings.

Established in 1995, Letsema is a mid-tier consulting company and has provided business consulting services to clients in the energy, transportation, deference, government and private sectors.

Summary of role:
- Detailing a project plan for these commodities and managing a team of resources at the National Treasury and applying strategic sourcing methodology to achieve savings.
- Analysing current contracts and additional documentation available to get team up to speed and provide direction by conducting market research and discussions with industry experts
- Defining optimal strategy and way forward for each contract - Tyres and Tubes, Maintenance of Subsidised Vehicles and Pool Vehicle Maintenance
- Engaging with Directors at National Treasury to obtain buy-in and approval on Strategies
- Implementation of the recommended strategies in the form of bid documents, special conditions and policy review and updates
The above contracts achieved monetary savings of R20 000 000, R140 000 000 and R30 000 000.

Standard Bank - Business Analyst (Jul ‘04 - Sep ‘04) - South Africa
Standard Bank is one of South Africa's largest financial services groups in South Africa

Summary of role:
- Briefing departments on the Basel concept and being fluent with the Basel Accord and
- Brainstorming the required field names, available values and formats of the fields required in accordance with Basel specifications with all the departments
- Researching and proposing the feasibility of a Programme Office

Accenture is the world’s leading organizations providing management consulting, technology and outsourcing services. I have worked on multiple projects across during my tenure.

Summary of role:
Project 1 - Implementation of a new trading platform at the Stock Exchange
- Completing the Detailed Design, Impact Analysis, Processes and Policies, Communication Templates, Test scripts and Test Data for the Surveillance department
- Interaction with the client (including senior managers and executives) and resolving a number of issues through the facilitation of workshops or information gathering sessions with the Client and managing a team comprising of client resources.
- Preparing the Surveillance department for the deployment of the new solution by ensuring that the users were trained adequately to ensure success in the Dress Rehearsals and supporting the department during all the Dress Rehearsals and post Go-Live

Project 2 - Trading Services Project
- Developing the Questionnaire that Vendors were required to submit prior to approval, which included working with and managing the input from people of varying seniority in the JSE
- Creation of an Evaluation Matrix to assist the JSE in evaluating the Questionnaire, which involved allocating points to each question in the depending on criticality and creating a macro in MS Excel to assist simplifying the task of the JSE
- Developing of an ASP Approach and Process, which incorporated creating the timeline which the JSE would use for every Vendor, drawing up of the Process flow which will be implemented by the JSE

Project 3 - Training Guide for Capital Markets
- Planning the structure and format of the manual and sourcing relevant material
- Summarizing the material into logical segments which built coherently to give an overview of the Capital Markets Industry.

Project 4 - Call-centre implementation
- Drafting, defining and communicating the project plans
- Interaction with key stakeholders to understand current processes and the subsequent review of the suggested “to-be” processes, documenting the finalised to-be processes
- Identification, development and execution of training material to the call centre agents
- Implementation of the single contact point and providing guidance and managing junior analysts on the project

Project 5 - Absa ERP Solution Architecture and Migration Planning
- Obtain an understanding of the Bank Analyser components, and build contacts both within Accenture and SAP, during the two week SAP site visit to Walldorf, Germany
- Responsible for developing the flight plan presentation which included: compiling the business case inputs, primarily focused on mandays but also including the phasing of benefits; compiling the phased flight plan, in order to understand the cost over time; compiling the presentation that pulled together the flight plan, and a description of each component and milestone on the flight plan, deliverables and dependencies

Project 6 - Absa SAP Programme
- to develop a data model for the calculation process based on the SAP functionality
- to define a process for reviewing the SAP calculation process functionality and to identify Absa-specific enhancements
- to interpret the Absa business requirements and to incorporate the Absa-specific requirements into the data model