Manager Operations / Executive
Ahura Transport & Limousine Services LLC / Incentive Connections LLC (DMC)
Total years of experience :26 years, 9 Months
Ahura Transport & Limousine Services LLC
Profile & Responsibilities: Operations Manager
Provide a work plan / expert advice on varied verticals such as Logistics & Fleet Management, Travel Itineraries, Events (international conferences, executive retreats, corporate events, weddings & tours) across UAE, Qatar and Oman.
• Contract and Fleet Management with companies within UAE, including negotiating contract terms such as cost and benefits.
• Sourcing quotes, negotiating, and preparing service contracts for the company’s fleet of vehicles.
• Responsible for the daily cost control of the operations, including monitoring the operations budget, reconciliation, and cost analysis.
• In charge of reviewing the final costing & invoicing to clients in coordination with Finance.
• Conducting safety and quality developments for staff (fleet) along with team-building activities.
• Assisting new and existing businesses by providing relevant information and services.
• Ensuring the fleet (luxury coaches) is suitably stocked with distribution items for the next group, including timely inventory, procurement, storage.
• Ensuring fleet repair and maintenance are conducted regularly to minimize unexpected disruptions and breakdowns of vehicles.
Accomplishments:
• Consolidated and monitored travel itinerary (within UAE) for Corporate guests / International Groups for multi-days conference / in the UAE.
Incentive Connections Tourism LLC (DMC)
Profile & Responsibilities: Operations Executive.
• This is supervisory and administrative work monitoring operational activities on an assigned shift at a large International airport.
• Overseeing all shift activities including the coordination and monitoring of all functions to ensure work is performed in a consistent manner with airport policies, procedures, and regulations, and in accordance with airport standards and to ensure the safety and security of Guest & Team.
• Executed multiple meet & greet/airport arrivals/fleet transportation arrangements concurrently for corporate companies/prominent clients from Israel, Vietnam, Denmark, the UK, USA, Poland, South Africa, Russia, Korea, Singapore, Nigeria and Iraq.
• Ensuring fleet Coaches are ready to accommodate the Guests.
• Accomplishments: The Operations Executive role includes the following tasks: Communicating with upper management to develop strategic operations goals. Developing strategic long-range plans to achieve strategic objectives. Creating and managing the organization's fiscal operating and capital budget and expenses.
• Passenger assistance / Flight schedule coordination / Flight management / Daily Operations report / Hotel accommodations.
• Tracking flight arrivals and departures and posted related information online / Responded to customer inquiries in person online and mobile / Assisting the Guest on the Tour.
Profile & Responsibilities: Planning & Services Coordinator/ Executive Administrator To perform functions that keep an office organized and running efficiently in a fast-paced work environment, including executing challenging tasks within stringent deadlines to enhance overall business performance.
•Handled tender/ project/ maintenance/ FM Contracts (cleaning, landscaping, security), Office Furnishings & Equipments including negotiating and reducing contract costs.
•PRO responsibilities include liaising with Government entities (Dubai Civil Defense, PCFC-Trakhees, DP World, JAFZA, EHS, ISPS office & Dubai Customs) for obtaining company licenses, Building/ Property NOCs, and Port Passes.
•Scheduled training requirements for 60+ staff across Operations, HSE and Maintenance verticals with approved training centres and government entities.
•Assisted & reviewed Capital and Revenue Expenditure (maintenance) plans in coordination with finance and terminal operations.
•Developed and provided services and information to new and existing businesses to promote business retention and expansion.
•Updated project progress in line with the Board's recommendation and ensuring that tasks were executed in compliance with the terms & conditions of the Shareholder's Agreement and Terminal Operating Agreements.
•Liaised with the Legal Consultant / Advisor for satisfactory processing/completion of various legal documents with JAFZA, including implementation of the approval process.
•Planning Scheduler & Coordinator, responsible for preparation & updating daily movements for Jet A1 Fuel Pipeline Transfer to Dubai International Airport through bridges for DWC airport and scheduling monthly pipeline transfers between EMARAT & ENOC.
•Generated & transmitted daily and monthly stock reports/transactions to JVs & DP World.
•Managed calendar, scheduled meetings & incorporated minutes. Finalized the agenda and other documents required for the Board of Directors Meeting & Joint Venture Operating Committee (JVOC).
•Undertook Ad-Hoc assignments for coordination & communication with Government entities like JAFZA, DP World, Shipping Agents, Quality check Surveyors & GCC (MNC) suppliers for varied activities.
Profile & Responsibilities: Service Operations Coordinator
•Coordinated between the Service Manager & Engineers in carrying out services & schedules.
•Prepared/Analyzed report of services carried out by the Engineers (individually & overall) and to be submitted for approval to the Service Manager.
•Worked on the ERP solutions (Great Plains, Microsoft) & scheduled the service visit of engineers & Internal Auditor.
•Screened the candidates for recruitment and forwarded the complete report to the Service manager.
•Arranged visa documents for the Company Personnel for travelling overseas & within UAE.
•Prepared & checked Radio Survey forms and submitted them to the Classification bodies like Det Norske Veritas, Lloyds Register and the American Bureau of Shipping.
Profile & Responsibilities: Office Executive to Financial Controller & Chief Accountant - Catering Div.
•Administration duties and record keeping of company's contracts (overseas), maintained calendars and scheduled meetings with clients and suppliers.
•Interaction with company branches & with clients globally throughout the Middle East.
•Maintained up-to-date staff records, purchasing records, and arranged travel for company personnel.
•Routine correspondence on own initiative and accurately entering information promptly consistent with office guidelines.
Profile & Responsibilities: Office Administrator & Media Sales Coordinator
•Coordinated with Customers / Publication / Production houses (color separation and printing companies) for release orders, queries, and quotations.
•Organized and facilitated internal meetings between the MD and sales team while taking minutes of the discussions.
•Addressed various administrative tasks, including but not limited to handling phone calls and emails, managing personnel salaries and records, coordinating travel arrangements, and ordering office supplies.
Profile & Responsibilities: Office Coordinator / Inventory In-charge to Service Manager
•Mobilization of operation staff to various job sites and maintaining attendance and records & travel arrangements.
•Executed the delivery and collection of materials and equipment to and from job sites.
•Purchased and monitored inventory levels for various products, including paints, raw materials, and mechanical equipment and liaised with clients and suppliers to ensure smooth coordination.
•Leased cleaning and blasting machines and equipment.
First Class Pass out.
First Class.