ZUFISHA شيخ

Contract Management and Administration  Review, drafting, negotiation, monitoring, evaluation of Contracts documents.  Manage record keeping for all contracts related correspondence.  Review, assess, all variations, and make recommendations to the client  Managed complete project close-out contracts documents

Budgeting, Cost Control & Reporting  Preparing projects cost plans (Budgets) in different project stages and updating it on monthly basis.  Keep all the required records / trackers / reports / systems related to credit, risk and compliance. Eliminate any discrepancies and liaise with respective clients accordingly  Responsible for financial management of the project, billing plan & Cash flow  Reconcile purchases, order tracking status, customer account reconciliation with Finance on monthly/quarterly basis  Generate and distribute credit and overdue payment reports to Clients & Finance dept

Procurement  Managed complete Procurement process (Purchase to Payment).  Execution of Request for Information/Quotation/information/Proposal, and bidding processes, minimizing risk and maximizing value in terms of quality, delivery and total cost of ownership  Supplier evaluation, assessment, qualification, and selection processes. Comparing, analyzing and negotiating the quotations from different suppliers to select the best option.  Issue Tender, Negotiate price, capacity, payment terms and additional commercial terms and conditions, etc. with suppliers to establish various levels of supply agreements  Increasing profit margins, reducing overhead costs and improving efficiency  Create service contracts, based on scope of work  Receives, inspects, and distributes merchandise to appropriate individuals; files damage claims with freight companies or vendors.  Management of Price sheet & Costing  Quality control while maintaining required ISO standards, managing quality audits

Logistics  Ensure smooth and orderly flow of information between, purchasing, shipping, production, sales and the customer.  Creation of packing list, confirmation of the dispatch, LC shipments and invoicing.  Track shipments to confirm invoicing complies with all terms and conditions.  Handling all customer related issues and feedback such as claims, delivery issues etc  Liaise on daily basis with logistics and warehouse, for shipping schedules, shipping modes, ETA and ETD of both clients and suppliers’ orders.  Follow up on the shipping docs with the factories and/or shipping companies.
Invoicing & Collection  Prepare & verify Invoice as per contract terms & submit to Client  Monitoring Invoicing, collection, & customer account reconciliation.  Review action plan for follow up & recovery  Managed order processing and invoicing activities.  Issue invoices for outbound deliveries, milestone billing plan invoices for Project deliveries as per contractual terms.

Final Accounts & Claim Management  Manage the preparation, submittal, review, and settlement of account  Review of all the payment applications with a summary of all findings and a final recommendation on payments
Office Management  Manage the day to day business operations in the office. - Prepare and maintain accurate records, files, and reports.  Managed petty cash.  Establish general filing system for safekeeping of corporate records, contracts, personnel documents, etc.; (maintain complete confidentiality of records).  Maintain calendar / appointments  Use effective office procedures and recommend improvements  Advise MD of any issues to ensure orderly and efficient administrative operations.  Organize and work independently on multiple tasks, projects and complete assignments within specified deadlines.  Arrangement travel and handle travel expenses.  Adept at organizing meetings, managing inventory, training and supervising staff, and implementing office processes and procedures that expedite work and significantly save costs 

JOB RESPONSIBILITY:
 To develop new customers & to maintain relationship with existing client
 Seek, add & expand client port folio
 All administration activity
 Possess the ability to support a busy office by maintaining office systems and managing staff
 Manage office efficiency through support of systems and staff, setting clear objectives, and completing tasks with a deadline
 Professional interpersonal skills, interfacing with company staff, clients, and partners on a daily basis
 To evaluate the enquiries from customers
 Responsible for timely, accurate quotations and various pro-forma invoices to customers, processing inquires through personal visits.
 Build excellent working relationships with HR teams, managers and employees to ensure their needs are met
 Follow up of the quotation to get the customer feedback
 Finalizing and execution of orders as per the customer’s requirement
 Negotiation with the customer. Negotiate contracts and maintains relationships with vendors
 Co-ordinate with the design team & provide relevant information to obtain accurate event specifications
 Collection of the Accounts Receivable from the Customer
 Maintain Customer Record Files
 Use sales and marketing-oriented skills in the best possible way to achieve the company’s sales goals.
 Communicate with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.
 Managed shipping schedule, pricing, and documents with ocean shipping companies
 Reviewed and approved documents and schedules with customs brokers
 Worked closely with banks on loan activities
 Reviewed entire inventory lists on a daily basis to keep track of inventory flow.
 Identified resource requirements and assigned responsibilities to different sales staff through proper coordination.
 Helped in resolving critical issues related to sales, and escalated important matters to upper management.
 Prepared client surveys for sales projects - Evaluated several areas of improvements in current sales techniques.
 Negotiate freight rates, clearance and transportation charges with freight forwarders and clearing agents.
 Deciding the mode of shipment, consolidation and destination
 Coordinate customs clearance, delivery of materials and re-export.
 Filing and follow up of claims with insurance company, freight forwarder or suppliers for short shipments and damage shipments
 Collection of data for market research
 Receives and inspects all incoming materials and reconciles with purchase orders; processes and distributes documentation with purchase orders; reports, documents and tracks damages and discrepancies on orders received.
 Issuing material, checking with the proper documents & accounting.
 Making suitable arrangements for storing, maintenance & preservation of material
 Dispatch goods to Customers as per Sales orders & Prepares documents like Issue Note, Delivery Note, Invoice.
 Carrying out a regular review of the stores in hand & Carrying out continuous physical stock verification
 Make complex decisions regarding pricing.
 To train new employees.
 Direct reports to the CEO of the company

JOB RESPONSIBILITY :

 Responsible for handling Marketing & Sales Operation for Saudi Arabia, Oman & Yemen based Customers including Import / Export Documentation & Logistics.
 Analyzing the requirement of the client and short listing of approved Suppliers/ Vendors.
 Obtaining quotations and negotiation for the best price.
 Evaluating, pricing and preparing the quotations for clients.
 Follow up on Quotations submitted & Clarifying the Client Queries.
 Coordination of Logistics. (Air / Sea / Land)
 Coordinating with our warehouse & ensuring timely delivery.
 Conduct daily assessment, planning, and implementation on the Customer feedbacks and follow-ups.
 Maintain stock records and conduct offer for stock clean projects & campaigns.
 Coordination of warranty claims and service requests.
 Ensuring of Timely Invoicing & Payment follow up, if required.
 Demonstrate the products to clients and take orders.
 Update knowledge on similar products & explain to customers which product is worth buying for them.
 Suggest the products according to customer need and budget.
 Attend customer queries & redress their grievances.
 Provide after sales support to customers and the company.
 Closely monitor the market trend and inform the management accordingly.
 Accounts entries and maintaining all records.
 Interact with the clients, handle import/export documentation, logistics and accounts receivables.
 Communicating information on corporate initiatives, schemes etc. to other branches for enhancing performance from their end.
 Handling Credit Appraisal of customers thus facilitating the management in making decision making
 Developing & implementing plans to maintain outstanding as per company norms
 In depth knowledge of the chemical industry with experience in sourcing suppliers of raw materials, maintaining good relations with suppliers and customers
 Interfacing with key clients for mapping requirements, making presentations and delivering need based product solutions.
 Maintaining excellent relations with clients to generate avenues for additional business.

 Responsible for Sales & Promotion of Hangers, Mannequins & other Luxurious Wardrobe Product in Middle East
 Actively contribute to achieve sales targets through increase profit margins.
 Research & develop new sources from around the globe to meet the competition & sustain the business.
 Knowledge of current market conditions, pricing & sources of supply and services.
 Work closely with all levels of management within the Company to determine needs, develop strategies and plan and provide business solutions.
 Solicit bids; secure written and telephone quotations from Principal partners.
 Organize follow-up visits, coordinate sales strategy, etc
 Collection of orders / payments from existing Retail customers
 Communicate clearly, concisely and courteously, orally and in writing, and maintain effective business relationships with other employees, vendors, Principal Partners and clients.
 Organize, Manage & attend Trade Promotions, arrange PR activities, subscriptions, sponsorship & advertising through radio, press & trade publications.
 Deciding prices, discounts, terms & conditions of contract.
 Highly proactive, responsible for the planning, development and implementation of the Organization marketing strategies, marketing communications and public relations activities, both external and internal, media plans, organizing events, etc.

 Worked in Respiratory Divison for the Sales & Promotion of Respiratory Product. Responsible for the overall planning, management & execution of Sales assignment.
 Arranging monthly Camp in Interior part of District with top core Physician
 Collected weekly Orders from Stockist.
 Review & reconcile Sales & related reports & makes necessary action.
 Daily analysis of Sales Expenses, primary sales, secondary sales & orders.
 Assessment of drug-related problems, development of care plans, measurement of outcomes.
 Maintaining good rapport with Doctors, Stockist & Retailers
 Arranging appointments with doctors, pharmacists & hospital's medical teams to promote the companies range of products and communicate product's messages.
 Building and maintain positive working relationships with medical staff and supporting administration staff.
 Planning work schedules and weekly and monthly timetables.
 Keeping detailed records of all contacts.
 Achieving annual Sales Targets.
 Preparation of daily report about competitor’s activities and market situation.
 Attending company meetings, technical data presentations and briefings
 Keeping up with the latest clinical data and maintaining knowledge of new developments in the National Health Service in the country.
 Monitoring competitor activity and competitors' products.
 Participating in developing strategies for increasing opportunities to meet and talk to contacts in the medical and health sector.
 Working with the team to create effective business plans for making sales in a
particular area.