Cashier
University Hospital Sharjah
Total years of experience :2 years, 7 Months
Registering/admitting patients in OPD, ER & In-Patient unit.
Arranging and confirming bookings for new patients.
Making and updating the Doctors’ schedules in the information system.
Using the information system (Tack care) as super user.
Making sure the appointments system runs smoothly. Keep checking the errors, reporting the problems and give suggestions to improve information system.
Arranging and giving training for new staff on hospital information system and for other procedures and work flow.
Communicating and being a focal point of dissemination of information from management to team and vice versa.
Making daily patient census report and other reports required to management.
Solve any issue related to patents/visitors.
Receive and convey messages in writing, verbally and electronically.
Compiling reports on customer’s feedback.
Answering/ Directing patients and visitors to appropriate areas.
Answering the telephone in courteous and professional manner.
Screening enquiries for the doctors and medical staff.
Arranging any necessary follow up appointments for patients with hospital.
Coordinating to the units heads for issues arising in our unit.
Involve in formulating flow in some area.
Coordinating to insurance department/insurance company for approvals/insurance matters.
Answering telephone calls and dealing with face to face enquiries.
Politely greeting visitors to Manager’s office.
Dealing with all requests in an efficient and courteous manner.
Dealing with Courier Companies.
Updating the computer system with the selling details.
Schedule and coordinate meetings, interviews, appointments, events and other similar activities for the manager.
Data Entry and responding to emails phone calls.
Dissemination information from the management to the team.
Answering visitors’ inquiries and introducing the gym to them.
Greeting visitors and answering their inquiries in a polite and courteous way.
Registering new members and introducing the gym to them.
Collecting and depositing fees according to protocols, prepared and balancing daily financial registers and bills and deposit the income in the owner’s account.
Maintaining and reporting statistics as required.
Securing the building at the close of each working day.
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