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تم إلغاء حظر المستخدم بنجاح
Zyla Marie Cui, Document Controller/Site Secretary

Zyla Marie Cui

Document Controller/Site Secretary·Stantec

الإمارات العربية المتحدة

بكالوريوس, Nursing

الخبرة العملية

مجموع سنوات الخبرة: 17 سنوات, 0 أشهر

Document Controller/Site Secretary

أكتوبر 2018 - حتى الآن

Stantec

دبي، الإمارات العربية المتحدة

وجدت هذه الوظيفة عبر بيت.كوم

أكتوبر 2018 - حتى الآن

- Manage and oversees all incoming, outgoing documents at site and making sure that all data are accurate and all documents are properly filed/stored and backed up accordingly for easy access to all Project Manages, Engineers, Architects and Inspectors in the project and are properly followed.
- Ensures all documents are properly logged as per date submitted and submitted documents correspond to all other submittals to avoid issues.
- Creates letters, transmittals for issuance to specific contractors at site
- Archiving files and ensuring all team members at site can have access to necessary documentation needed.
- Distribute project - related copies to internal teams
- Scan outgoing documents and store them in back up files accordingly for future use
- Review and update technical documents
مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
التشييد والبناء

TELESALES EXECUTIVE/CUSTOMER SERVICE (CONTACT CENTRE, temporary)

يونيو 2018 - سبتمبر 2018

Washmen LLC

دبي، الإمارات العربية المتحدة

يونيو 2018 - سبتمبر 2018

- Do outbound calls to all customers who sign up the app to convert them to place their order
- Do outbound calls for retention, checking on customers after we deliver their first order in 2days
- Receive inbound calls for customers who make complaints, ask questions about the service and assist all customers who wish to place an order for laundry pick up.
مجال الشركة:
الاستعانة بالمصادر الخارجية للعمليات التجارية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Customer Service/Admin Assistant (Temporary)

فبراير 2018 - مايو 2018

Renovo Technical Services LLC

دبي، الإمارات العربية المتحدة

فبراير 2018 - مايو 2018

- Taking inbound calls from clients with complaints on pipe leakage, A/C not working, and other MEP related issues that needs fixing
- Input all records for the complaints by filing them accordingly to their signed contract
- Update records and follow up technicians on the appointed location
مجال الشركة:
الصيانة التقنية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

RESERVATIONS COORDINATOR/ADMIN ASSISTANT/SECRETARY

نوفمبر 2013 - يناير 2018

THE VISION DESTINATION MANAGEMENT

دبي، الإمارات العربية المتحدة

نوفمبر 2013 - يناير 2018

THE VISION DESTINATION MANAGEMENT
ADMINISTRATIVE ASSISTANT/SECRETARY:
- Greeting guests upon their arrival in the office and ensuring that the reception area is clean at all times
- Takes calls, taking messages and transferring specific calls to designated person requested
- General administrative duties such as arranging meetings from hotel sales for our Marketing Manager/Director and Contracting Manager, photocopying, filing and organizing all bookings made according to the dates booked
- Follow up payments from Agents/Clients with no credit facility with the Company
- Perform daily tasks and secretarial duties such as correspondence, memos and checking and distribute daily emails and update daily antivirus.
- Receiving incoming documents and distribute it to designated person for Dubai branch
- Sending payment requests to accounts for hotel bookings made to be paid to hotels before guests check in.
- Purchasing supplies needed in the office monthly basis
- Responsible n monitoring the daily attendance of all staff.
- Renewal of Health Insurance, Office Rental (In Abu Dhabi Office)
RESERVATIONS COORDINATOR (with Back office experience for contracting)
- Handles hotel bookings, tours and transfers (Leisure/FIT bookings) by providing good customer service.
- Providing quotations for Hotels, Tours and transfers needed
- Offers 24/7 customer service assistance to all our guests who are staying in the UAE.
- Input Stop Sell/Free Sell in our system (assisting our contracting team on daily basis as per received from each hotel sales)
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

HOSTESS/WAITRESS

أبريل 2012 - سبتمبر 2013

HILTON HOTEL and RESORTS, Abu Dhabi

أبو ظبي، الإمارات العربية المتحدة

أبريل 2012 - سبتمبر 2013

HOSTESS:
- Greets and welcome guests upon arrival in the restaurant
- Taking table reservations through telephone or walk in guests
- Assisting Restaurant manager in updating the Restaurant Menu daily
- Making sure that the restaurant is clean before opening by following the check list
- Closing Cash/Credit Cards during payments
WAITRESS:
- Assist other waiters/waitress in taking orders for each client who will dine in, by also giving out the menus and suggesting our Specialty or new menu.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

RESERVATIONS COORDINATOR

نوفمبر 2013 - يناير 2013

نوفمبر 2013 - يناير 2013

الدور الوظيفي:
المبيعات

HOSTESS

أبريل 2012 - سبتمبر 2012

HILTON HOTEL and RESORTS

الإمارات العربية المتحدة

أبريل 2012 - سبتمبر 2012

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

waitress

يوليو 2010 - نوفمبر 2011

الإمارات العربية المتحدة

يوليو 2010 - نوفمبر 2011

taking orders for each client who will dine in, by also giving out the menus and suggesting our Specialty or new menu.

RIDES and ATTRACTIONS
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

RIDES and ATTRACTIONS OPERATOR

يوليو 2010 - نوفمبر 2011

FERRARI WORLD Abu Dhabi

أبو ظبي، الإمارات العربية المتحدة

يوليو 2010 - نوفمبر 2011

RIDES and ATTRACTIONS OPERATOR
- Welcomes guests with good customer service upon their arrival in the park
- Ensuring guests safety during their rides and letting them feel the “Out of This World Experience” as per promised to all guests who will visit the Theme Park
- Assisting guests inquiry whenever they will find it hard to locate some of the rides inside the Park
- Promoting the rides to all guests who will enter
مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
الخدمات المساندة

TECHNICAL SUPPORT REPRESENTATIVE

فبراير 2009 - يوليو 2010

SYKES ASIA

الفلبين

فبراير 2009 - يوليو 2010

Assist customers over the phone (Call Centre) relating to on their Internet connection issues
مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

TECHNICAL SUPPORT REPRESENTATIVE

فبراير 2009 - يوليو 2010

SYKES ASIA, Philippines

الفلبين

فبراير 2009 - يوليو 2010

- Assist customers over the phone (Call Centre) relating to on their Internet connection issues
مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

ADMINISTRATIVE ASSISTANT

-

-

Greeting guests upon their arrival in the office and ensuring that the reception area is clean at all times
•Takes calls, taking messages and transferring specific calls to designated person requested
•General administrative duties such as arranging meetings from hotel sales for our Marketing Manager/Director and Contracting Manager, photocopying, filing and organizing all bookings made according to the dates booked
•Follow up payments from Agents/Clients with no credit facility with the Company
•Perform daily tasks and secretarial duties such as correspondence, memos and checking and distribute daily emails and update daily antivirus.
•Receiving incoming documents and distribute it to designated person for Dubai branch
•Sending payment requests to accounts for hotel bookings made to be paid to hotels before guests check in.
•Purchasing supplies needed in the office monthly basis
•Responsible n monitoring the daily attendance of all staff.
•Renewal of Health Insurance, Office Rental (In Abu Dhabi Office)
RESERVATIONS COORDINATOR (with Back office experience for contracting)
•Handles hotel bookings, tours and transfers (Leisure/FIT bookings) by providing good customer service.
•Providing quotations for Hotels, Tours and transfers needed
•Offers 24/7 customer service assistance to all our guests who are staying in the UAE.
•Input Stop Sell/Free Sell in our system (assisting our contracting team on daily basis as per received from each hotel sales
الدور الوظيفي:
إدارية

HOSTESS

-

-

Greets and welcome guests upon arrival in the restaurant
•Taking table reservations through telephone or walk in guests
•Assisting Restaurant manager in updating the Restaurant Menu daily
•Making sure that the restaurant is clean before opening by following the check list
•Closing Cash/Credit Cards during payments
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

ST PAUL COLLEGE Nursing

مارس 2008

مارس 2008

بكالوريوس، Nursing

الفلبين

المعدل التراكمي (نقاط): 1 من 5

المعدل التراكمي (نقاط): 1 من 5

Undergraduate

UNIVERSITY OF SAN JOSE RECOLETOS

مارس 2002

مارس 2002

الثانوية العامة أو ما يعادلها، Secondary Education

الفلبين

المعدل التراكمي (نسبة مئوية): 87%

المعدل التراكمي (نسبة مئوية): 87%

عرض المرفق

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