Zydl Rea Bianca Edora, Secretary/ Receptionist

Zydl Rea Bianca Edora

Secretary/ Receptionist

Century FInancial Brokers

Location
United Arab Emirates
Education
Bachelor's degree, Nursing
Experience
14 years, 0 Months

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Work Experience

Total years of experience :14 years, 0 Months

Secretary/ Receptionist at Century FInancial Brokers
  • United Arab Emirates - Dubai
  • My current job since March 2015

Administrative

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Answering correspondence
• Assist visitors, walk-in clients and applicants to responsible personnel.
• Arranging and receiving of couriers
• Preparing and making copies of account opening forms.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Office Coordinator
• Forwarding Incoming leads/ client enquiries to responsible person.
• Answering correspondence
• Monitoring and encoding of all details from leads/ client enquiries and bank details.
• Responsible to follow up feedbacks/status from the sales staff weekly.
• Provide reports as required for management

Secretary/ Receptionist at Century FInancial Brokers
  • United Arab Emirates - Dubai
  • My current job since March 2015

Administrative

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Answering correspondence
• Assist visitors, walk-in clients and applicants to responsible personnel.
• Arranging and receiving of couriers
• Preparing and making copies of account opening forms.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Office Coordinator
• Forwarding Incoming leads/ client enquiries to responsible person.
• Answering correspondence
• Monitoring and encoding of all details from leads/ client enquiries and bank details.
• Responsible to follow up feedbacks/status from the sales staff weekly.
• Provide reports as required for management

Customer Service Representative at HKR Equipment Corporation
  • Philippines
  • September 2013 to January 2015

 Attend and record (complete notation) all service calls received every day
 Relay to the right person/ supervisor-in-charge
 Monitor response time of every service call
 Monitor open and close service calls on designated areas (GMA North & WEST)
 Help supervisors in requesting working permit from the stores if necessary
 Receive and record service reports, encoding and billing of accounts
 Maintain one working file of designated areas
 Prepare billing of SI-DR and PM of all accounts and prepare weekly and monthly income of designated areas (GMA North & WEST)
 Consolidates encoded service reports of Jollibee service calls and preventive maintenance
 Filing and scanning of all service reports
 Other tasks may be assigned from time to time

HR/ Administration Personnel at HKR Equipment Corporation
  • Philippines
  • January 2013 to August 2013

• Receives approved sick leave and vacation leave forms and forward the same to HR Officer for payroll processing
• Recruitment and file management; Assist in implementation of company policies
• Handles scheduling of the Annual Physical Examination of employees
• Receives and forward incoming calls, assists walk-in clients, visitors and endorse to concerned employees or department
• Distributes incoming documents like billing, statement of accounts, letters and notices, packages to concerned person or department
• Arranges schedules of department heads

Telephone Operator/ Receptionist at Technolux Equipment & Supply Corporation
  • Philippines
  • June 2011 to December 2012

• Receives and forward incoming calls
• Assist visitors and endorse to concerned employees or department
• Distributes incoming documents like billing, statement of accounts, letters and notices, packages to concerned person or department

Medical Encoder at Aventus Medical Care
  • Philippines
  • May 2010 to May 2011

• Encoding and Printing of Laboratory, Puretone Audiogram, ElectroCardioGram & Chest X-Ray results.; Sorting and Collating Annual Physical Exam Report and Results.

Education

Bachelor's degree, Nursing
  • at Manila Adventist College
  • April 2010

Bayt Tests

IQ Test
IQ Test
Score 60%

Specialties & Skills

HR Policies
Administration
Call Center
Customer Service
Computer
Computer, Typing, Communication
MSWord, MSExcel, MSpowerpoint,MSoutlook

Languages

English
Intermediate