Zyra Mae Baldo,

Zyra Mae Baldo

Icons Coffee Couture

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
6 years, 2 Months

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Work Experience

Total years of experience :6 years, 2 Months

at Icons Coffee Couture
  • My current job since January 2019

Al Maqta, Abu Dhabi Coffee Barista

•Greeted and listened effectively to customers to ensure courteous and quick service
•Prepared and served drinks/food in accordance with health codes and café standards.
•Highlight the differences between items to customers.
•Built professional relationships with cliental to ensure and provide quality performance.
•Provide a "second home" environment to ensure colleagues and customers feel welcomed.
• Handled cash transactions and balanced the cash register at end of shift.
•Upheld the highest standards in store maintenance and sanitation requirements.

Financial Services at Pru Life UK
  • Philippines
  • February 2018 to September 2018
Personal Secretary at Starbucks Rustan Coffee Corporation
  • Philippines
  • October 2017 to January 2018

office scheduling and event calendars.
•Performed various administrative duties such as: operating phone systems, faxing, copying, printing, scanning, and mailing.
•Composed, typed, distributed daily reports and routine correspondences.
•Collected and coordinated the flow of internal and external information
•Acquired skills such as multi-tasking, verbal and written communication, attention to detail, recommendations, maintaining proper accountability for while keeping up a professional appearance.
•Typed various correspondence, reports and other written material from rough drafts, corrected copies, dictated notes and other source material, and completed forms in accordance.

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Lourdes College
  • January 2017

Awardee, Perfect Attendance, Loyalty Awardee Narrative Report Awardee

Specialties & Skills

CASHIER
QUALITY
ADMINISTRATION
ATTENTION TO DETAIL
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SATISFACTION

Languages

English
Expert