crm software administrator
repzo
Total years of experience :7 years, 2 Months
1. Conducting, coordinating, and
executing training sessions aimed at
enhancing user proficiency.
2. Managing both pre-sales and postsales activities within the CRM
framework.
3. Pioneering user empowerment
initiatives, devising customized action
plans aligning with user requirements.
4. Addressing user challenges
proactively, generating and
disseminating multimedia educational
materials to facilitate user system
comprehension
Data entry : input new merchandise into the inventory system
update the description for the old items
follow up with the branches to fill up the missing price shelves
out bound communication
audit and feed back from the customer about the web site performance
taking appointment with potential customers
by calling a chosen list that contain a certain
amount of telephone numbers for dealing with one or more campaigns.
i was a member of hunger station customer service campaigns dealing with the customer problems in the late delivery or the problems in their orders.
• Follow up the delivery orders and making reports in the delayed orders and contacting with the delivery team.
• Provide not only the after sale advise but also pre sale advise for the customer
• Participating in the founding of smartbuy electric online
1 - project: the affect of globalization on the system technologies. 2- life skills certification from Pearson institution. 3- career readiness certification from Pearson institution. 4-leading businesses certification from Pearson institution.