عماد مسوده, senior business development executive

عماد مسوده

senior business development executive

concept combined group

البلد
الكويت - حولي
التعليم
بكالوريوس, Business And Marketing
الخبرات
5 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 4 أشهر

senior business development executive في concept combined group
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ مارس 2024
Key account manager في UFFF Group
  • الكويت - الكويت
  • مايو 2023 إلى فبراير 2024
Assistant Category Manager في Blink.com.kw
  • الكويت
  • مايو 2021 إلى مايو 2023

• Conduct in-depth market research and data analysis to identify trends, consumer behavior, and competitive landscape within categories.
• Work closely with the Category Manager to develop and execute category assortment plans that align with company objectives and customer preferences.

Customer Support في Games Q8
  • الكويت
  • يونيو 2018 إلى سبتمبر 2020

• Respond promptly to customer inquiries, whether it's through phone. A quick response shows value their time and concerns.
• Listen Actively pay close attention to the customer's needs and concerns. Empathize with their situation and show understanding.
• Follow Up after resolving an issue, follow up with the customer to ensure their satisfaction. This shows you genuinely care about their experience.

الخلفية التعليمية

بكالوريوس, Business And Marketing
  • في Arab Open University - Kuwait
  • يونيو 2024

Specialties & Skills

Marketing Strategy
Microsoft Excel
Marketing Mix
Negotiation
Customer Service
Problem Solving
Purchasing
Administration
Key Account Management
Management
Marketing
Operation
Operations Management
DATA ANALYSIS
MARKET RESEARCH
RESEARCH
CUSTOMER RETENTION
CUSTOMER SATISFACTION
TARGET ACCOUNTS
PRICING STRATEGIES
ACCOUNT MANAGEMENT
CUSTOMER SUPPORT

اللغات

العربية
متمرّس
الانجليزية
متمرّس