محمد عامر

Welcomed and assisted customers, handled inquiries, and directed
clients to the appropriate departments. Accurately processed
deposits, withdrawals, and other banking transactions while
maintaining cash balances and ensuring compliance with bank
policies. Additionally, conducted forex trading and managed
account balancing, ensuring precise financial records and timely
reconciliations.

• As a Sales Supervisor, I supervised and led the sales team to
achieve monthly and annual targets, developing and implementing
strategic sales plans while continuously monitoring performance. I
trained, coached, and motivated sales representatives to enhance
their skills and productivity. In addition, I monitored market trends
and competitor activities, providing regular reports to management
for informed decision-making. I built and maintained strong
relationships with key customers, resolved customer and team
related issues promptly, and ensured products were displayed in line
with company standards at points of sale. Furthermore, I prepared
and analyzed sales reports to support the companys strategic
objectives.

• Provided exceptional customer support for B.Tech clients,
handling inquiries, complaints, and service requests efficiently via
phone, email, and in-store communication. Assisted customers in
selecting products, explained features and promotions, and
processed sales transactions. Coordinated with after-sales and
technical teams to resolve issues promptly, ensuring high customer
satisfaction and loyalty. Maintained accurate records of customer
interactions and followed up to ensure service quality and problem
resolution.

• Oversaw and maintained strong relationships with traders by
proactively identifying and resolving operational or sales-related
issues. Ensured merchandise was displayed in compliance with
company standards to maximize visibility and appeal. Collaborated
with the sales team to drive performance and contribute to
achieving overall company sales targets.

• Collaborated with team members, the supervisor, and the manager
to review market conditions and set daily targets; conducted field
visits to achieve objectives, coordinated progress updates with the
supervisor, collected payments from traders, and ensured timely
deposits at the office.