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Muna Alkaabi, Customer Happiness Consultant

Muna Alkaabi

Customer Happiness Consultant·Tas-heel Service Center

United Arab Emirates

High school or equivalent, Interior Design

Work experience

Total years of experience: 0 years, 7 months

Customer Happiness Consultant

September 2025 - March 2026

Tas-heel Service Center

Sharjah, United Arab Emirates

September 2025 - March 2026

Assisted clients with service procedures and documentation.
Explained services and fees clearly and professionally.
Managed accurate data entry and system updates.
Handled customer concerns calmly.
Worked under pressure while maintaining service quality.

Company industry:
Public Administration
Job role:
Customer Service and Call Center

Education

Higher Colleges Of Technology – Sharjah Women's College

May 2008

May 2008

High school or equivalent, Interior Design

United Arab Emirates

GPA (percentage): 71%

GPA (percentage): 71%

i didnt complete my interior design diploma course because of my health issues. but now I'm so well to do any job and I will do my best .
View attachment

Skills

computer literacy
Intermediate
computer literacy
Intermediate
teamwork
Intermediate
teamwork
Intermediate
time management
Intermediate
time management
Intermediate
communication
Intermediate
communication
Intermediate
canvas and basic images and videos editing
Intermediate
canvas and basic images and videos editing
Intermediate
basic computer word.excel.powerpoint.email.internet
Intermediate
basic computer word.excel.powerpoint.email.internet
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Urdu

Intermediate

Memberships

summer program named national creative dream

volunteer

August 2007

Training and Certifications

Certifications
Basic English Certificate
Basic English Certificate
Academic IELTS
English language

Hobbies and interests

DIY crafts
photography
drawing or making sketchs