Yousef Hatamleh

Sales Officer at Decoration One LTD

• Jordan
• December 2021 to January 2023

Front office Agent at Kerten Hospitality, Cloud7 Residence - Ayla Oasis

• Jordan - Aqaba
• August 2020 to December 2021

Front Office Agent, Aqaba - Ayla Oasis
Handle Daily front office operations:
Check in, Check out
Handling Phone Calls, Emails and Guests
Requests.
Night Audit.
Prepare the Daily Reports for the
Management before
the Morning Meeting.
Handling Guests Complaints and
reporting the
comments for the Management during
Night shift.
Prepare all the necessary reports for the
Finance
Department after "End of the Day" process

Front Office Agent at Aquavista Hotel & Suites Aqaba

• Jordan - Aqaba
• August 2018 to March 2019

Daily Process Check in & Check out
Make Reservations for the Individuals and
Groups
Guest Relations

Operations Officer at Jabal Al Nour Travel & Tourism Group and Maritime

• Jordan - Aqaba
• March 2018 to August 2018

Arrange Daily Trips on Turbo Jet Boat at
Aqaba Golf.
Handling the operations of Holiday
Packages.
Hotels & Airline Tickets Reservations

Operations officer at Top Tours

• Jordan - Aqaba
• September 2017 to March 2018

Handling Requests from Travel Agencies
outside of
Jordan to make packages for Travel and
discover
Jordan
Issue invoices
Meet & Assists (Airports, Borders & Ports)
Hotels Bookings.

Operations Trainee at Al Jawad Tours

• Jordan - Aqaba
• February 2017 to October 2017

Start training on GDS Systems (Galileo
Airline
Ticketing)
Handling the operations of holiday Packages
for
Individual and Groups (outbound)
Handling the operations of inbound tours
(individual and
Groups) through Arava Broader