Shafiq Ahmed, Business Manager / Relationship Manager

Shafiq Ahmed

Business Manager / Relationship Manager

AL Wegdaniyah Global Medical

Location
United Arab Emirates - Dubai
Education
Master's degree, Hospital Management
Experience
13 years, 4 Months

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Work Experience

Total years of experience :13 years, 4 Months

Business Manager / Relationship Manager at AL Wegdaniyah Global Medical
  • United Arab Emirates - Dubai
  • My current job since January 2014

Managing a team which responsible to develop business of medical devices and
nutraceuticals
 Attending pre arranged meetings with doctors, healthcare groups and hospital medical
teams.
 Discussing transactional issues to create a boost in company growth.
 Checking and supervision the stocks and deliveries in each client profile is smooth.
 Hosting meetings for doctors, managers, purchasers.
 Taking care of distributors to establish sales chains
 Attending exhibitions when required and inviting international delegations
 Building strong relations and offering flexible solutions to clients
 Having excellent and strong service orientation for clients satisfaction
 Addressing branch related issues and solving them on daily bases.
 Developing products profiles with coordination of IT experts and analyzing day to day
challenges.

Patient Relations Manager at AlviArmani Hair Transplant center
  • United Arab Emirates - Dubai
  • December 2010 to December 2013

Booking for hair transplant surgeries and hair loss treatments
 Welcoming and booking VVIP personalities from all over the world, players, rulers,
democrats, politicians, Businessman etc
 Patients booking throughout the world using SAP system
 Making sure safety & security of records of high profile patients
 Follow up with both consultation and surgery patients
 Consulting about treatments and procedure information
 Briefing to patients about consents, agreement and policies.
 Taking care of Hotel & flight bookings for patients and making sure that everything is
on time.
 Discussing pre surgery and post surgery instructions
 Maintain all data pertaining to each consultation client & surgery.
 Follow up with clients via emails and phone calls post consultations and surgeries with
complete care of their privacy & security
 Updating patients record files by pictures and reports of post-surgery
 Supervising staff to Receive patient insurance and updated in system
 Supervising of payments from all over the world by wire transfers or other sources.
 Conducting trainings, for doctors from different parts of the world.
 Brand development coordination of cosmetics, hair & skin care products and surgical
instruments

Education

Master's degree, Hospital Management
  • at Murdoch university of dubai
  • June 2021

Post graduate degree in process in hospital management

Bachelor's degree, Science
  • at B.Z. University Multan
  • June 2009

Completed successfully my Bachelors Degree from a leading university of the country.

Diploma, Information Technology
  • at GOVT college of science
  • September 2007

MS- Office Applications Internet browsing Calls & Emails setup CRM

High school or equivalent, science
  • at GOVT college of science
  • May 2005

Physics, Chemistry, Mathematics

Specialties & Skills

Microsoft Office
Office Organization
Business Correspondence
Executive Communications
Customer Value Management
Customers relation Managemet
MS-Office
Public Relations
Sales & marketing management
Business Communications
Patient Administrator
Emails and browsing
Negotiations
Sales team management

Languages

Arabic
Intermediate
English
Expert
Urdu
Expert

Memberships

youth wing
  • To aware youth from new chalanges
  • September 2010

Training and Certifications

upon request (Certificate)
Date Attended:
January 2006
Valid Until:
March 2006

Hobbies

  • Computer and mobile apps, horse riding,