Batoul Al Showaiki - Certified SPHRi Certified KPI, HR & Administration Manager

Batoul Al Showaiki - Certified SPHRi Certified KPI

HR & Administration Manager

Confidential

Location
Kuwait
Education
High school or equivalent, SPHRI
Experience
26 years, 3 Months

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Work Experience

Total years of experience :26 years, 3 Months

HR & Administration Manager at Confidential
  • Kuwait - Al Kuwait
  • My current job since March 2021

Responsible for guiding and managing the overall provision of Human Resources services, policies, and programs for the entire company. As well as spearheading the development and implementation of Human Resources and Administration Systems, Programs, Policies and Procedures pertaining to every aspect of HR.

Group HR Manager at Al Yaqout Group
  • Kuwait - Al Kuwait
  • My current job since January 2020

Responsible for the overall management of the human resource department and practices within the company, providing counsel on procedure and policy interpretation; recruiting and retention strategies, employee relations issues, administration matters and ensuring compliance with regulations to make sure objectivity and equity for employees while supporting the organization's mission, vision and values.

HR & Administration Manager at FFC
  • Kuwait - Al Farawaniyah
  • December 2018 to December 2019

Responsible for the various HR and administration duties throughout the company including recruitment, mobilization, welfare, employee relations and training and composing HR policies and procedures, job descriptions, compensation plans, training programs as well as juggle various administrative tasks in a timely manner.

HR Manager at ITINERA (Civil construction)
  • Kuwait - Al Kuwait
  • February 2018 to November 2018

Responsible for guiding and managing the the overall provision of Human Resources services, policies, and programs for the entire company. As well as spearheading the development and implementation of Human Resources and Administration Systems, Programs, Policies and Procedures pertaining to every aspect of HR.

HR Manager at Ghazal Insurance (It was holding by Posta Plus Group)
  • Kuwait - Al Kuwait
  • February 2015 to December 2017

Prepare the HR department's annual plan and ensure implementing HR strategies in line with the organizational requirements and business direction.
 Develops and implement policies and procedures to support business goals and to ensure that the company complies with the legal requirements and best practice.
 Preparing and monitoring the HR department and manpower budget and expenditure.
 Conducting annual salary & benefit reviews and monitoring the salary structure to ensure the company competitive position in the markets in terms of its pay scales and benefit schemes.
 Ensures that all job descriptions are reviewed on a yearly basis.
 Supervising the implementation of all organizational development processes such as performance appraisals, organizational structures, human resources planning and all other related issues.
 Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
 Develops and maintains the staff handbook is comprehensive and up-to-date.
 Manage recruitment activities to meet business requirements in an efficient and effective way and Develop practical recruitment practices to be able to attract and recruit excellent candidates locally and internationally
 Monitoring the implementation of training programs and administering training needs analysis and assessment.
 Measuring employee satisfaction and identifying areas that require improvement.
 Plans, direct, supervise and coordinate work activities of subordinates and staff related to employment, labor and employee relations
 Building a development plan for the employees.
 Oversee the payroll functions
 Supervise maintenance of human resource data bases, related documentation to ensure that HR complies with all quality related requirements. This includes periodic revision of the HR Manual, Job Descriptions, and Organization chart.

Human Resources Manager at Posta Plus & Student Center
  • Kuwait - Al Farawaniyah
  • December 2011 to January 2015

 Devise and Implementing HR policies, procedures across the organization.
 Prepare the annual departmental budget, including manpower, training programs, operating expense and services, also monitor and control expenses of the approved budget.
 Administer regular salary and benefits industry surveys to ensure the company competitive position in the markets in terms of its pay scales and benefit schemes.
 Prepare the HR department's annual plan and ensure implementing projects accordingly.
 Maintains the work structure by updating job requirements and job descriptions for all positions.
 Administer Salary revision regularly; provide reports on employee benefits, salary structure, increments, and other benefits.
 Devise and implement employee performance appraisal and report to the top management team on a regular basis and ensure their alignment to the corporate strategy.
 Instructs and advises managers and employees on HR policies and procedures.
 Maintains the staff handbook is comprehensive and up-to-date.
 Manage and review the recruitment activities to ensure qualified candidates are selected within the timeline.
 Identify areas that need attention and improvement to implement training programs accordingly.
 Manage and implement staff survey to get a realistic assessment of company to enhance the satisfaction all the time.
 Organize and direct all HR admin functions
 Ensure payroll is completed accurately and to the deadline.
 Manage the information held on the HR database to ensure it is updated in a timely and accurate manner.

HR Coordinator at Commercial Real Estate company - Hotel Missoni
  • Kuwait
  • January 2010 to November 2011

1.Prepares job offers and employment contracts.
2.Handle the recruitment activities such as Receive applications; arrange tests, interview arrangement, and reference check.
3.Monitors timesheets and documentation of sickness/absenteeism.
4.Prepare all the administrative works related to issuing visa, residency, work permit, social security. And liaise with the representative.
5.Prepares standard employee letters on request.
6.Arrange booking flight ticket for employees periodically.
7.Arrange opening bank accounts for new employees.
8.Maintains an updated computerized and manual personal record for each employee.
9.Ensure the Personnel Procedure are updated on regular bases.
10.Issues passports as per issuing procedure.
11.Receives incoming external and internal mail, personnel forms and issues to the relevant persons as appropriate.
12.Coordinators with Department heads regarding any employee related matters.

personnal and administration officer at Humansoft Holding company
  • Kuwait - Al Kuwait
  • January 1998 to January 2010

1.Prepares all correspondence and letters accordingly to the procedure of the HR department.
2.Maintain a good working relationship with all other teams within employee services ensuring a first class service is offered at all times.
3.Welcomes new employees to the organization by conducting initial orientation and explain to them company policies, and procedures.
4.Assist in payroll preparation by providing relevant data (absences, overtime, and leaves).
5.Co-ordinates with Liaison officer on all matters relating to residencies, official documents, visas.
6.Processing all HR Admin related paperwork throughout the full employment cycle, from dealing with recruitment matters, new starter documentation and internal changes.
7.Assists with processing of terminations
8.Open new employee files and maintain personnel records ensuring timely and accurate records.
9.Handles purchase requisitions from various departments and preparing purchase orders.

Education

High school or equivalent, SPHRI
  • at SPHRI
  • March 2021

Senior Professional HR international certification (SPHRI) – in progress

High school or equivalent, Certified PHRI
  • at Carizma
  • September 2018
Master's degree, Mini Master - HR Management
  • at IAATD
  • February 2011
Bachelor's degree, Business Administration
  • at AUH
  • August 2008

Specialties & Skills

Human Resources
Time Managment
Result Oriented
Excellent organization skills
Influencing, Persuading , Coaching, negotiating skills
Excellent positive inter-personnel skills
Creative Thinking
Leadership Skills
Able to tactful deal with difficult and sensitive situations

Languages

English
Expert

Training and Certifications

KPI Professional (Certificate)
Date Attended:
November 2022
CFO's language for professional HR Managers & Consultants (Training)
Training Institute:
HRGoals
Date Attended:
June 2021
Duration:
65 hours
Training of Trainer (TOT) (Certificate)
Date Attended:
July 2022
People Analytics Master class certificate (Certificate)
Date Attended:
July 2022

Hobbies

  • Walking
  • reading