Executive Assistant to President
Medtronic
Total years of experience :9 years, 5 Months
Executive Assistant to the President of Central and Eastern Europe, Middle East and Africa
Provide timely, confidential executive administrative and personal support to the President
• Coordinated and managed in - person and virtual Townhalls participating over 3000+ attendees on Zoom/Webex, arranged Year End meetings/events, Christmas & Eid celebrations
• Planned all manner of corporate events, including trade shows, international meetings, corporate retreats, company outings, conference and more
• Managed all areas of events, from pre-planning, through the event day, and post-event activities
• Supervised team of event planners and assistants, while hiring support staff, caterers, hostesses and other contact workers
as necessary
• Determined appropriate levels of staffing and budget to stay within given monetary parameters
• Organized logistics of event preparation, including location scouting, stage design, venue décor and program
implementation
• Prioritized and managed comprehensive complex diary management of President (CEMA)
• Represented and engaged on behalf of the President, with different stakeholders, both internal and external
• Managed and followed up on the ongoing projects
• Produced correspondence documents and managed record keeping of received and shared correspondences
• Prepared agendas and minutes of various internal and external meetings
• Facilitated meeting spaces with the latest technologies including arranging the refreshments and lunches
• Expensed all the bills, ensuring spend is in line with travel and expense policy, highlighting non-compliance
• Researched and managed travel, accommodation, transfer and restaurant options
• Developed network of key stakeholders internally and have a good and efficient working relationship
• Established effective systems and structures for day to day functioning of the Presidents responsibilities
• Shared document management and distribution to required stakeholders using appropriate collaboration systems
• Provided specialist project based administrative support when required
• Maintained high level knowledge of advances in technology and updated processes
Personal Assistant - Responsible for the provision of high-level administrative support to Vice President, responsible for diary
management, coordinating international/complex travel, meetings and managing relationships with external entities.
• Managing travel arrangements of Vice President
• Arranging meeting and appointments, often controlling access to the Vice Presidents’ calendar
• Preparing agenda for the meetings
• Working on PowerPoints for presentation to HRH Princess Haya Bint Al Hussein
• Writing letter correspondences to the government entities, suppliers and contractors
• Working closely with procurement team on budgeting, reporting and tracking
• Facility Management of offices in the UK and UAE
• Payment Tracking of various projects
• Filling of all the documentations
Executive Assistant - Responsible for the provision of high-level administrative support to Vice President and 11 direct reports, coordinating international/complex travel, organizing large scale meetings and managing third party vendors. Worked alongside with Nutrition Head of Department, Marketing, Sales and E-Commerce Directors. Event management externally and internally.
Key Achievements
• Managed Vice Presidents and Director’s complex travel arrangements and coordinated pre-planning of trips
• Organized events, meetings and team building activities - all within required timescales and budgets
• Created and implemented new administrative system for record and filing management
• Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
• Processed monthly expense reports reflecting supporting documents and budgets
• Provided training and on-boarding on company portals such as SAP, Concur & My PepsiCo internal website
Sales Analyst - Responsible for coordination, execution and reporting of monthly beverages key account volumes for 17 MENA region bottlers, covering 22 of the biggest key accounts in MENA. Coordination with 35 key account individuals in different regions to obtain the sales volumes.
Key Achievements
• Coordinated and collected key account volumes for 17 MENA regions
• Consolidated data and generated monthly sales report for management reviews and decision-making purposes
• Analyzed key account sell-in data on short-term and long-term trends
• Provided feedback and recommendations to the sales tea,
• Supported management decisions in retaining customers or renegotiating multi-year contracts
• Extracted quarterly performance reports from SAP for 17 MENA regions franchises and shared with the sales team
Office Manager - Responsible for providing comprehensive support to CEO, scheduling meetings, coordinating travel and managing all essential tasks. Gate keeper to CEO’s office. Event planning and management to support business needs.
Key Achievements
• Acted as the point of contact of the CEO
• Recruited, interviewed and liaised with prospective employees
• Scheduled meetings and appointments
• Arranged travel and prepared agenda for special events
• Produced reports and briefs
• Screened and distributed any correspondence
• Created and implemented company main email management system
• Introduced a daily task systems for office assistants to improve staff productivity
• Reorganized all soft and hard documents to enhance record keeping and inventory systems
• Organized VIP events such as Formula 1, World Horserace 2014, Cityscape Abu Dhabi, Graff and others
• Attained details of special events, travel arrangements, corporate agendas and itineraries
Lead Executive & Sales Administrator -Responsible for liaising with high net clients and providing the required information in response to enquiries
Key Achievements
• Coordinated with potential clients and arranged meetings with Property Consultants
• Monitored each lead executive’s and property consultant’s activities by following up with clients
• Dealt with Russian customers and Russian region on campaigns such as Damac by Paramount, Damac by Akoya
• Extracted client information from Excel database and filtered/imported to the company system
• Designed and maintained client database for further business
Personal Banker & Coordinator - Responsible for maintaining a strong relationship and achieving monthly KPI’s individually and part of the team
Key Achievements
• Defined and closed £1.4 million mortgage deal in the whole region
• Recognized as top performer of the month in region on numerous occasions by exceeding monthly KPI’s
• Maintained and built relationship with high net worth and mid-range business customers
• Advised clients on financial services
• Resolved complex issues regarding customer debts and fraudulent activities
• Demonstrated ability to cross-sell leveraging client interaction connecting them with specialists on Insurances, Loans and Debt
Management
Btec National Diploma in Applied Medical Science - level 3
