National Warehouse Manager
United Warehousing and Distribution Services
Total years of experience :23 years, 4 Months
United Warehousing and Distribution Services, Dammam, Saudi Arabia
•Manages kingdom-wide warehouse operations for United Group of Companies within 6 warehouses and over 200 employees
•Plans and executes the warehouse operations in close coordination with corporate management
•Warehouse HR management, including manpower recruitment and administration
•Develop and implement safety and quality programs and fully responsible for internal and third-party audits (BRC, DQMP, etc.)
•Manages inventory of group companies - receiving, storing and distribution
•Maintains professional growth and development through seminars, workshops, and professional affiliations
•Warehouse resource management and cost containment through strict control of petty cash expenses, overtime, etc. Efficient procurement deals with contractors in outsourcing manpower, warehouse facilities, vehicles
•Work closely with General Manager on forecasting, budgeting and reporting to ensure efficiency
• Worked flexible hours; night, weekend, and holiday shifts
• Proved successful working within tight deadlines and fast-paced atmosphere
• Identified issues, analyzed information and provided solutions to problems
• Delivered exceptional level of service to each customer by listening to concerns and answering questions
• Supervised daily operations with a team of over 200 employees within 6 warehouses across Saudi Arabia
• Successfully completed BRC and DQMP audits with "A" grade
• Implemented Warehouse Management System (WMS - Infor) from scratch in 3 warehouses across Kingdom
• Trained employees on HACCP and other operational field
• Ensured stock levels are managed and controlled effectively (FEFO / FIFO) - 99% accuracy rate achieved
• Scheduled work & rotas to meet fluctuations in staffing levels & workloads
• Produced incident and performance reports for senior managers
Accountable for monitoring the preparation of delivery schedules, controlling daily deliveries to customers, and inter-branch transfers
•Overall responsibility for managing the loading and offloading of normal and refrigerated fleets
•Implementing Standard Operating Procedures (SOPs) to smoothen operational flows
•Evaluating inventory and reporting to management regarding new requirements, overstock, near expiry, and others for the branches throughout the Kingdom
•Responsible for all vehicles & their maintenance
•Planning procurement of spare parts for vehicles as required and securing contracts with various suppliers and agencies for the repair and maintenance
•Negotiating with agencies for procurement of outsourced manpower
courses: Certified HACCP Trainer, BUREAU VERITAS - 2019-08 Food Safety Manager, TAP Series LLC