Customer service Assistant
Kenya Power and Lighting
Total years of experience :15 years, 5 Months
I worked as a customer service assistant answering queries pertaining computation of bills, rates per kilo watt hour as per particular month and adjusting according to the consumed kwh per month. Contracting of new customers and giving customer education on upcoming products and existing one was also part of my job among other duties.
Attained an upper second class honors.
Graduated with a diploma in Public Relations