HR Compliance Manager
NEOM Green Hydrogen Company
Total years of experience :26 years, 10 Months
Managing all activities related to Employee Relations (P&R), including section staff, to ensure maximum employee satisfaction through efficient and effective delivery of programs related to:
Disciplinary issues (i.e. grievance, investigations) involving standards of conduct and policy administration.
Liaison with government/public agencies on behalf of the company and employees on corporate and employee-related obligations and requirements.
documentation and reporting of all ER-related issues (cases, grievance, policy and procedures, contracts,
Visas, residency permits, bank and government offices).
Employee Feedback Analysis.
Employee Leave Record.
Employee compensation and benefits.
Employee Orientation.
Act as liaison between employees and HR to ensure that employee’s needs be met.
Employee Grievance Handling.
• Establishing and developing a strong governmental relationships network
• Serving as a link in bridging effective governmental relationships
• Interfacing with the government ministries & agencies
• Advising on all government related laws, regulations and procedures
• Interacting with business units and address their related requirements
• Proactively identify and communicate issues that may impact the business
• Reporting to the General Manager of Human Resources
• Managing a governmental relations staff for : -
Initiation and follow-up on all government related activities - Processing and obtaining government documents and programs (Licenses, Visas, Iqamas, MOL issues, HRDF, Taqat, SAGIA, ...etc.)
Reporting and resolving governmental issues
Providing guidance and assistance to employees in governmental related affairs
• Lead and direct the personnel administration activities to update associates personal records like contract of employee, medical insurance, social security, etc. through strict adherence to approved policies and procedures.
• Represent management in negotiations and dispute resolution procedure with employees, employer bodies, government agencies, labour relations and other agencies in the assigned region in order to protect the organization's interests and reputation.
• Administer the bargaining trends and issues as well as employment standards, regulations and laws in order to understand how these affect the organization and adapt appropriate employee relations practice.
• Responsible to strengthen the assigned government relationship by having regular visit to the labour, immigration and any government authority offices to ensure that necessary support can be obtained from the government offices.
• Advise and train managers and supervisors to help ensure that all employer-employee relationship in the organization are conducted in a way that complies with relevant individual employment contracts, regulations, laws and organization's employment policies and procedures.
• Coach and train subordinates in order to transfer substantial know-how in all administration activities to ensure continuity of the process in case of absences or vacancy in the office.
• Develop strategies to prevent the recurrences of associates grievances and complaints in order to maintain a productive and harmonious workplace in the organization.
• Oversee and review the materials for legal counsel, mediators and external consultations and manage these relationship to ensure the organization's interests are well represented.
• Execute corrective and preventive actions imposed to erring associates in compliance to the approved company policies and Saudi labor laws (SLL) to inculcate discipline and obedience from all associates.
• Selected and assigned staff for providing equal opportunities in hiring and promotion.
• Evaluated employee performance using various work assignments and techniques.
• Organized training sessions for team members by identifying individual training needs.
• Interpreted employment service laws, regulations, policies and procedures for the employees and the senior management team.
• Realigned employment programs aligned to market dynamics and other related factors for minimizing employee turnover.
• Implemented various service improvement initiatives aimed at enhancing operational efficiency and productivity.
• Collaborated with the respective department heads in collating and understanding recruitment requirements for aligning with budgets and business forecasts.
• Interacted with managers and the human resource department during the recruitment process and updated on progress of cases.
• Coordinated activities related to posting jobs utilizing external and internal resources aimed at hiring potential candidates aligned to organizational procedures.
• Maintained productive business relationship with internal and external sourcing agencies for sourcing potential candidates including preparing talent pools for relevant job profiles.
Key Responsibilities
• Verified merchandise to ensure accuracy in pricing and display. Assisted team members in closing critical business deals.
• Guided team members in sales, inventory maintenance, reconciling cash receipts and in catering to other operational aspects.
• Managed inventory and reorder levels for maintaining material availability for end users.
• Evaluated inventory and sales records and presented various reports to the management.
• Groomed and mentored team members in enhancing client satisfaction by rendering qualitative service delivery.
• Collaborated with the management team in implementing policies and procedures to enhance business generation.
• Planned, budgeted and authorized payments aligned to organizational cash flow.
• Defined pricing policies, credit policies and operating procedures aligned to profitability requirements.
Banking and Customer Services
Trainings and Workshops Human Resources Management Master HRMM Advance course Customer service excellence course Certified Employee Relation Course Human Resources from A to Z Course. • The Social Insurance Course. • E-learning Internal Audit Course. • E-learning Anti Money Laundry Course. • E-learning Safety & Security Course. • Individual Management Concepts Course. • Body Language Course. • Customer Services Excellence Course. • Professional Seller Course. • Banking English Language Course. • Journey to Excellence through Exceeding Customer Expectations Course. • Advance Course in Banking Work. • Separate courses in English
