Fatima Mahdi

Senior PR & Events at Taiba Hospital

• Kuwait - Al Kuwait
• My current job since February 2019

Marketing Communications Specialist at Taiba Hospital

• Kuwait - Al Kuwait
• July 2016 to January 2019

Front Office Team Leader at The Salhiya Medical Pavilion

• Kuwait - Al Kuwait
• October 2015 to June 2016

Customer Service Executive at The Salhiya Medical Pavilion

• Kuwait - Al Kuwait
• September 2014 to September 2015

Customer Service at G Spa

• Lebanon - Beirut
• January 2014 to September 2014

Reservations Supervisor at The Small Ville Hotel

• Lebanon - Beirut
• April 2013 to January 2014

Maintains an awareness of Sales Opportunities maximizing revenue.

Maintains regular and effective liaison between other departments with particular emphasis of Front Office.

Process reservations from the sales office, other hotel departments, and travel agents.

Reserve for travel agents, airlines through telephone, mail, fax, or any other medium.

Arrange programs for clients.

Make documents for front office use.

Knows the selling status, rates, and benefits of all packages plans.

Determine room rates based on the selling tactics of the hotel.

Communicate reservation information to the front desk.

Getting information about areas of interest in order to target more clients in particular seasons...