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Fatin Abu Hijleh

Group Senior HR Manager

Barrak Mohamed Abdulaziz Al-Barrak& Sons Itl. Cont. W.l.l.

Location:
Kuwait - Salwa
Education:
Higher diploma, Certified Human Resources Professional (HRP)
Experience:
29 years, 5 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  29 Years, 5 Months   

June 2022 To Present

Group Senior HR Manager

at Barrak Mohamed Abdulaziz Al-Barrak& Sons Itl. Cont. W.l.l.
Location : Kuwait - Al Kuwait
Al-Barrak Group operates in Kuwait and the Arabian Gulf, with its subsidiaries:
• Barrak Mohamad Abdulaziz Al Barrak & Sons Intl. Cont. Co. W.L.L. - marine works contractor
• Eco Tech Company - Integrated Solutions
• Eco Tech Company - Hardware & Equipment
• Al-Barrak Chemical Company
• Al-Barrak Plastic Factory
• Al-Barrak Auto Company


Responsibilities:

• Leading the Organization's HR Transformation Project - HRT
• Designing and implementing strategic HR plans and technology, to maximize the value of our HR endeavors that will help the business as a whole
• Initiating and leading human resource programs and projects, including the TRMS covering tangible and intangible rewards, and compensation and benefits structure
• Formulating strategic and practical plans to address human resource matters
• Devising plans and techniques to drive change and culture management
• Creating the HR budget and managing costs within the budget.
• Articulating integrated HR policies, procedures and workflows
• Establishing control systems for compliance with business methods and HR practices, ensuring that the laws and regulations are followed in every geographical region.
• Reviewing systems and processes and making modifications to address issues
• Revising compensation structure to ensure competitiveness
• Refurbishing knowledge of advancements in the field and presenting new ideas
• Conducting research through various methods to identify a problematic situation, and mitigate risks including financial risks
• Providing advice and recommendations to HR personnel for resolution of daily issues
• Conducting investigations ensuring compliance with the labor laws
• Taking initiatives to foster a positive work environment, high productivity, and enhanced performance workplace
• Analyzing data collected from satisfaction surveys, engagement surveys, exit interviews, turnover, absenteeism, training needs, as well as other issues, and providing periodical reports to the Senior Management
• Designing and upgrading Onboarding, Orientation programs, and exit interviews
• Initiating cost-effective methods for recruitment, upgrading systems for high hiring standards
• Optimizing everyday processes
December 2017 To February 2022

Group HR Manager

at Senergy Holding Company Senergy Oilfield Solutions Company - (ENOS)
Location : Kuwait - Al Ahmadi
Senergy Holding invests in oil and gas services companies operating in Frontier and Emerging Markets in (MENA Region), One company under the Group Umbrella was renamed from Eastern National Oilfield Services ENOS, to Senergy Oilfield Solutions. The mother company’s subsidiaries Provide logging, testing and well completion services in Kuwait, Sudan, Iraq (Southern Iraq and the Kurdistan Region) and Pakistan. The company is listed in the the Stock market of Kuwait.

Eastern National Oilfield Services Co. ENOS - Senergy Oilfield Services Co.
Senergy Holding Company K.S.C.P. (O&G)

Senergy is an Oil and Gas Company that operates in Kuwait and the MENA region.

Key Accomplishments:

• Managed talent acquisition and covered all vacancies at all levels.
• Used technologically relevant digital systems to manage payroll and benefits programs. Championed the ERP implementation for HR Module Design and implementation - Odoo.
• Coordinated employee grievances and disputes in a timely and professional manner by finding constructive solutions.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Implemented performance reviews and motivational strategies to elevate results.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Distributed employee engagement surveys to identify areas of improvement.
• Coordinated technical training and personal development classes for staff members.
• Administered the Compensation and benefit including the creation of the Grading and Salary structure for the Group.
• Crafted the Policies, procedures, and workflows for the Group including the Code of Business Conduct and the Employee Handbook.
• Managed Employee engagement initiatives.
• Crafted Competency-based job descriptions for the Group.
• Managed the Training and development activities, crafted the Competencies Framework, managed Career Development and Succession Planning,
• Managed all HR Daily Operations
• Organized and led staff orientation programs and training to promote collaboration.
• Motivated employees through special events, incentive programs, and constructive feedback.
May 2016 To September 2017

HR Manager

at Taiba Hospital
Location : Kuwait - Sabah as Salim
Provided full support to the Deputy CEO covering HR strategic execution role to help drive Business Success.

Key Accomplishments:

• Provided full support to the Deputy CEO covering HR strategic execution role to help drive Business Success.
• Amended and created new HR policies as per the JCI requirement.
• Managed the HR Operations daily activities including compensation and benefits.
• Managed employee engagement Initiatives.
• Managed to upgrade the HRMS.
• I was a team member in the hospital's strategic planning team and planned the HR Department objectives accordingly.
• Restructured the HR Department to meet requirements.
• Refined and created job descriptions.
• Covered talent acquisition requirements.
May 2012 To April 2016

Organization Development & Country Human Resources Manager

at Faisal Al-Rasheed Group (Kuwait, Egypt, Iraq, Bahrain & Pakistan)
Location : Kuwait - Al Kuwait
Key Accomplishments:

• Developed the HR Branding and the current Organizational Culture, succeeded in attracting the best talent, reduced the related recruitment cost than budget, met my target for improving the employee retention rate, and improving the ROI for Kuwait Territory, met my target for improving the employee satisfaction rate, and reducing the employee turnover rate for Kuwait Territory.
• Led the implementation of the New Joiners Onboarding / Orientation program.
• Led the implementation of the updated policies and procedures for all territories.
• Led the implementation of the Job Description Refinement, covering behavioral and technical competencies per position.
• Implemented the current employees' re-fitment / redeployment exercise for Kuwait territory as per the refined job descriptions and Led the process at other territories.
• Succeeded in covering all newly opened posts at all levels for Kuwait territory.
• With the tremendous efforts of the HR Team, we were awarded the "HR Team of the Year" of the 10th annual MENA HR Excellence Award, among the MENA Region at the Human Asset Expansion Summit in 2015.
• Championed the HRIS migration Project - ERP Design and Implementation, along with LevTech Co - UAE.
• Led with success, the Salary structure maintenance project for Kuwait territory, along with Hay Group - UAE, and introduced new financial and non-financial rewards to the Total Reward Management system - TRMS.
• Linked employees' performance with the achievement of their established objectives, in line with the established goal.
• Met my deadline target for the Organization Transformation Project (Change Management) covering all geographical areas (Kuwait, Egypt, Iraq, Bahrain & Pakistan), Company's Policies, Procedures & Workflow optimization for all geographical areas, Competencies Framework creation project, Career Development and Succession Planning Systems.
November 2008 To April 2012

HR & Admin Director

at Al-Omooma Hospital
Location : Kuwait
Key Accomplishments:

• Restructured the HR and Admin Division and modified policies and procedures and internal processes (inter-departmental/technical), serving the Management targets.
• Successfully met my target for the “AOH Launching project” from scratch till launch, covering Challenging Talent Acquisition, Org. Restructuring,
• Compensation and Benefits, Learning and Development, Performance Management, Employee Relations, Rewards and Recognitions, and Employee Disciplinary.
• Succeeded in solving Owners' concerns to meet business needs by leading in-house projects:
a. Selective Staff Re-fitment
b. Inter-Departmental and Across Departments Workflow Redesign.
• Led the following projects with success:
a. HR automation.
b. In-house Job Description building.
c. Salary structure maintenance and Incentive Schemes.
• Transformed HR and administrative roles to a strategic business partner role, and joined with Senior Management; driving business target initiatives, with a proven track record of optimal utilization of resources for overall profitability.
• Met Challenging Talent Acquisition Plan: Established an inventive staffing plan with reduced turnaround time spent on processing medical sector paperwork and MOH processes for licensing. reduced associated costs of new hires applied talent headhunting, achieved competitive advantage, retained top talent, and increased business ROI.
• Learning and Development:
i. Systemized the Healthcare Workforce Continuous Education Credits system.
ii. Coached executives, Dept. Heads and Managers concerning projects driven by the HR, in addition to Leadership and Management.
iii. Implemented “new employee Onboarding program”, increased workforce satisfaction, and reduced workforce turnover rates.
• Restructured the Performance evaluation process and the Balanced Scorecard for the hospital's workforce.
July 2004 To October 2008

Country HR Manager

at Al-Rai Logistica- Logistics & Supply Chain
Location : Kuwait
Key Accomplishments:

• Established the HR department for Kuwait region and managed HR activities for over 150 resources in Kuwait.
• Implemented the talent acquisition plan with the required competency.
• Worked with Deloitte Consulting Firm to set the policies and procedures.
• Guided employees on company policies, programs, benefits, and salary administration.
• Led decision-making and implementation of HR policies, procedures, programs, and functions.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Monitored and handled employee claims involving performance-based and other incidents.
• Reviewed business goals to recommend new HR approaches, policies, and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Supervised and mentored direct reports and developed talented HR teams.
• Attended several training and workshops at the Head office in Dubai.
• Managed employee disputes by employing conflict resolution techniques.
• Maintained company compliance with local laws, in addition to established organizational standards.
• Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.

Education

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Let employers know more about your education; remember, be clear and concise.
September 2014

Higher diploma, Certified Human Resources Professional (HRP)

at The Institute of Leadership & Management – ILM
Location : United Kingdom - London
Grade: 94 out of 100
through United Arab Institute - Kuwait
July 2007

Master's degree, Human Resources Development and Management

at other
Location : United States
Grade: 3.19 out of 4

Specialties & Skills

Talent Management

Performance Management

Strategic Partnering‎

Change Management‎

Corporate HR Management

Strategic Planning & Execution

Performance Management

Training & Development

Workforce Management

Talent Management

Compensation & Benefits

Visionary Leadership

Motivational Support

Career Development

Analytical, Conceptual & Forward Thinking

Ethical Approach

Conflict Management & Resolution

Customer Orientation

Employee Development

Professional Communication

Critical Thinking

Ongoing HR Learning

Change Management

HR Automation HRMS / HRIS

Coaching and Mentoring

Presentation and Negotiation

Onboarding / Orientation

Initiative & Innovative

Decision Making

HR Organizational Skills

Employer HR Branding

Leadership Development

Emotional Intelligence

Strategic Focus

Trust/Integrity

Confidentiality

Data Analysis

Detail Oriented

Job Analysis

HR Compliance

Employee Relation

Employees Relations

Technical Expertise

Thoroughness & Flexibility

Employee Engagement

HR Metrics Analysis and Reporting

Policies and Practices Creation and Improvement

Employee Performance Management – KPIs

Culture Development

Succession Planning

Position Grading & Structuring

Competency Management

Building Collaborative Relationships

Interpersonal Awareness

Influencing Others

Conflict Resolution

Manpower Planning

time management

orientation

planning

problem solving

performance appraisal

operational hr

oracle hr

negotiation

operation

office administration

materials

organizational development

office management

marketing

payroll processing

accounting

HR Operations

Strategic Planning

Career Development

Social Profiles

Social Profiles

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Personal Website
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Languages

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For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Arabic

Expert

Memberships

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Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : CIPD
Membership/Role : Student Membership - Reference number: 43675490
Member since : August 2016

Training and Certifications

The Power of HR Assessment ( Training )

Thomas International - Kuwait
February 2011 (15 hours)

Leadership ( Training )

United Arab Institute for Private Training - N Academy - Kuwait
November 2014 (25 hours)

Performance Management ( Training )

United Arab Institute for Private Training - N Academy - Kuwait
October 2014 (10 hours)

Creating Policies & Procedures ( Training )

LinkedIn
January 2021

Award Certificate "HR Team of the Year" at the 10th Human Assets Expansion Summit MENA ( Certificate )

Issued in: May 2016

Training, Communication & Coordination from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: March 1999

The Role of Management in Business from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: March 1996

Tools & Trends of Managerial Trade ( Certificate )

Issued in: June 1996 Valid Until: - June 1996

Principles of Business Finance from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: June 1996

Business Math, Parts 1 to 3 from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: July 1999

Introduction to Marketing from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: July 1996

Writing Proposals from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: February 2000 Valid Until: - February 2000

Researching & Documenting from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: February 2000

Employee Relations from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: February 1999

The Process of Motivation from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: February 1998

Fundamentals of Business from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: February 1996

Diploma in Human Resources from Alison Learning ( Certificate )

Issued in: November 2005

Accounting - Parts 1 to VI from PENN FOSTER College USA - Pennsylvania ( Certificate )

Issued in: December 2000

How To Plan, Organize & Control from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: December 1997

Writing Effectively from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: August 2000

Designing Business Communication from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: August 1999

Designing Business Communication from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: August 1999

Writing Business Communication from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: August 1999

Cost Control & Work Simplification from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: April 1999

Formulas from PENN FOSTER College - USA, Pennsylvania ( Certificate )

Issued in: April 1999

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

reading journal articles about Human psychology and brain sciences

Mind Challenging Games

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