JUSTIN JOSEPH, Manager & Principal

JUSTIN JOSEPH

Manager & Principal

CONSULTING – FACILITIES/MEP

Location
United Arab Emirates - Dubai
Education
Master's degree, International Business
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Manager & Principal at CONSULTING – FACILITIES/MEP
  • United Arab Emirates - Dubai
  • My current job since January 2018

Lead efforts to grow consulting business targeting MEP, office fit-outs, and facilities functions with strategic planning, client relations building, networking, marketing, profit/loss, accounting, scheduling, RFPs/RFQs, contract negotiations, SOPs, process, best practises and customer service.
•Developed marketing strategy to grow entrepreneurship that met goals with a focus on leveraging key industry relationships, mining database of contacts, online, and networking at regional events.
•Collaborated with new clients to acquire and contract reliable and cost efficient mechanical, electrical, and plumbing tradesmen to complete their projects.
•Performed basic fit-outs for clients and their office space requirements that included layouts, design, installation and IT preparations to meet operational demands.

Channel Account Manager at GERAB SYSTEM TECHNOLOGY/AMPCONNECT
  • United Arab Emirates - Dubai
  • August 2011 to December 2017

Managed initiatives with team to oversee 50+ channel partners in the GCCs for large regional distributor of electrical components and fiber optic products with a focus on account growth, client relations building, RFPs/RFQs, procurement, supply chain/logistics, distribution, contract T&Cs, SOPs, process, streamlining, best practises and customer service.
• Cut logistics/operational expense by 30% and increased distribution /supply chain business volume from AED 15M to AED 30M through client relations building while maintaining service, quality and inventory levels.
• Achieved significant channel/partner satisfaction improvement levels by streamlining delivery process, and coordinated 3rd party suppliers to acquire project material on-time for critical projects.
• Spearheaded implementation of SASO for Saudi and successfully setup 1200 sq. ft. warehouse in Riyadh as well as consolidated of HS code for Dubai customs process.

Assistant Channel Manager at Gerab System Technology/AMPCONNECT
  • United Arab Emirates - Dubai
  • June 2009 to August 2011

Performed channel functions in conjunction with sales, procurement, logistics and distribution, inclusive of RFPs, RFQs, contracts, pricing, SOPs, process, cost reduction initiatives, service delivery and inventory controls.
•Created purchase orders for raw materials/finished goods and expedited to ensure successful delivery on-time while inspecting received materials for correct specifications and accurate documentation.
•Performed frequent reviews of inventory to ensure optimal levels, and maintain shipping dispatch records with timely updates to departments, management and clients.
•Prepared RFPs/RFQs and pricing to partners as well as adherence to INCOTERMS and import/export procedures.

Channel Sales Executive at Gerab System Technology/AMPCONNECT
  • United Arab Emirates - Dubai
  • December 2007 to June 2009

Provided oversight of various channels and distribution functions in multiple geographical locations focused on account management, ERP systems, purchase orders, timing, service delivery, client relations, SOPs, process and streamlining.
•Prepared sales/stock reports, ensured timely processing of orders, and maintained purchase, delivery, and logistics data that met or exceeded customer-driven demands and business objectives.
•Consulted with array of customers to update project/delivery status and garner feedback to facilitate management review reports for key decision-making.

Education

Master's degree, International Business
  • at Amity University | Delhi
  • July 2007

Bachelor's degree, Computer Science & Engineering
  • at St. Joseph’s College of Engineering
  • August 2004

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Specialties & Skills

Key Account Management
Supply Chain Management
Account Management
Inventory Management
Distribution Management
CUSTOMER RELATIONS
ACCOUNT MANAGEMENT
CONSULTING
CUSTOMER SERVICE
DECISION MAKING
DELIVERY
Operations
Supply Chain
Distribution
Material Management
Channel Management
Inventory Controls

Languages

English
Expert
Hindi
Native Speaker
Malayalam
Native Speaker
Tamil
Intermediate

Training and Certifications

ISO 9001:2008 | Quality Management System – Internal Auditor (Certificate)
Date Attended:
October 2010