مجموع سنوات الخبرة: 14 سنوات, 11 أشهر
ديسمبر 2014
إلى حتى الآن
Customer Service Manager
في Sunway Holidays
البلد :
سريلانكا - نيجومبو
Tour Management
• Destination Management
• Customer care Supervision
• Working with a Team of 70 people
• Personally visiting Clients to make sure they are happy
• Regular visits to agents across the globe to update system on a daily basis.
• Destination Management
• Customer care Supervision
• Working with a Team of 70 people
• Personally visiting Clients to make sure they are happy
• Regular visits to agents across the globe to update system on a daily basis.
يونيو 2012
إلى نوفمبر 2014
Team leader of customer Relations
في ProShots Digital Media & Arts Center
البلد :
عمان - مسقط
i joined the company as a customer relations executive. my targets were to have a sales of OMR 10, 000 Monthly as well as handling the retail clients complaints, suggestions and assisting them, telemarketing, documentation and system updates, keeping track of every individual client. on August 2013 i was promoted as the customer relations team leader- where i supervised 3 customer relation executives and trained 2 successfully.
مارس 2010
إلى أبريل 2012
COMMUNICATION EXECUTIVE CUM SALES COORDINATOR
في AL WAlWSEEM INTERNATIONAL TRADING AND CONTRACTING LLC
البلد :
عمان - مسقط
Trained for a period of 6 months in the field of construction as a communication executive
Worked at Al Waseem as a Sales coordinator where product inquiries to sales meeting point was handled by me.
• Direct sales reports were made to the Managing Director
• Site visits as wells as organizing tasks
• New client inquiries and execution and implementation of work
Worked at Al Waseem as a Sales coordinator where product inquiries to sales meeting point was handled by me.
• Direct sales reports were made to the Managing Director
• Site visits as wells as organizing tasks
• New client inquiries and execution and implementation of work
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