Majdi Harb, Business Development Manager Sales

Majdi Harb

Business Development Manager Sales

Visioneers LLC

Lieu
Jordanie - Al Azraq ash Shamali
Éducation
Baccalauréat, Modern Languages
Expérience
17 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 6 Mois

Business Development Manager Sales à Visioneers LLC
  • Émirats Arabes Unis - Dubaï
  • juillet 2022 à juin 2023

Achievements:
• Succeeded in closing major deals with high profile clients.
• Developed and implemented sales strategy and efficient sales process.
• Developed new marketing strategy and marketing channels and campaigns to generate leads.
• Created effective and time-saving pricing formula and proposals.
• Created active pipeline of forecasted sales and met quarterly targets.
• Developed long-term account management strategy.

Senior Sales Manager à Kcal
  • Émirats Arabes Unis - Dubaï
  • juillet 2020 à juin 2022

The leader of sales, business development and offsite teams of both KCAL and FUEL UP brands, managing all its operations and activities.

Achievements:
• Increased the sales revenue to more than 28% during my first year.
• Improved, developed, and implemented new sales strategies.
• Improved the current sales process, maximized the sales efficiency, and increased the conversion rate.
• Implemented new CRM software to improve the sales process.
• Created an effective sales funnel and pipeline.
• Contributed to the implementation of marketing strategies, marketing campaigns and promotions in alignment with the marketing manager.
• Developed new marketing channels to generate leads to the sales teams.
• Ensured all teams achieve target growth and meet sales revenue targets.
• Coached, trained, and motivated my team. In addition to recruit and train new people. (Total 20 employees in 3 different divisions).
• Set up regular reports and KPIs to the CEO and presented monthly business performance of my department.

Sales manager à ITFAQ Systems & Software Trading
  • Émirats Arabes Unis - Dubaï
  • janvier 2018 à avril 2020

Achievements:
• Succeeded in closing major deals to major government entities.
• Built and maintained positive and impactful relationships with decision makers that resulted in recurring new deals.
Responsibilities:
• Sell IT Software solutions mainly to the Government sector.
• Generate and qualify leads & opportunities against key variables such as budget, timing, decision-making process, competitors, etc. using my special strategy and techniques.
• Set up meetings with prospects to determine needs and requirements.
• Prepare & conduct demos and presentations to prospects to showcase the capabilities, benefits, and features of the software solutions.
• Prepare & create pricing and proposals.
• Negotiate and close opportunities.
• Maintain an active pipeline of forecasted sales to meet monthly quota objectives.
• Develop and sustain long-term account management and development strategy with customers.
• Maintain regular contact with customers to ensure satisfaction.
• Participate in conferences and trade shows to generate leads and explore market trends.
• Work as a project team leader along with the project manager to ensure implementation and delivery on time.
• Work closely with the development team and designers to ensure the customer requirements and needs are met.
• Submit reports and KPIs to the VP Sales Director.

Sales Manager à Navigant Solutions - Partner of Oracle NetSuite
  • Émirats Arabes Unis - Dubaï
  • mars 2015 à décembre 2017

Achievements:
• Succeeded in closing major deals with high profile clients.
• Developed an effective sales strategy to regularly generate and close deals.

Responsibilities:
• Sell IT Software solutions of NetSuite ERP, CRM, and E-commerce in the Middle East to small & medium size companies.
• Generate and qualify leads & opportunities against key variables such as budget, timing, decision-making process, competitors, etc. using my special strategy and techniques.
• Set up meetings with prospects to determine needs and requirements.
• Prepare & conduct demos and presentations to prospects to showcase the capabilities, benefits, and features of the software solutions.
• Prepare & create pricing and proposals.
• Negotiate and close opportunities.
• Maintain an active pipeline of forecasted sales to meet monthly quota objectives.
• Develop and sustain long-term account management and development strategy with customers.
• Maintain regular contact with customers to ensure satisfaction.
• Participate in conferences and trade shows to generate leads and explore market trends.
• Work as a project team leader along with the project manager to ensure implementation and delivery on time.
• Work closely with the development team and designers to ensure the customer requirements and needs are met.
• Submit reports and KPIs to the Managing Director.

B2B Sales Account Manager à Central Trading Company
  • Émirats Arabes Unis - Dubaï
  • mars 2013 à février 2015

Achievements:
• Surpassed my quarterly sales target by more than 15% regularly.
• Created and maintained a positive and efficient relationship with dealers that resulted in increasing my sales numbers.
Responsibilities:
• Sell Michelin Tyers mainly to Dealers in UAE.
• Responsible for developing new business opportunities with existing accounts mainly with dealers.
• Visit potential dealers to determine needs and acquire new business.
• Create and perform sales presentations to match company's products/services with identified needs.
• Resolve customer complaints.
• Coordinate with marketing team to provide full product information and sales support tools.
• Provide the management team with monthly sales reports and monthly sales target.
• Often responsible for complex and difficult to close sales.
• Suggest new ideas to create sales traffic.
• Take responsibility for customer receivables.
• Alert clients to new or improved products/services.

Customer Service Representative à Zain Jordan (www.jo.zain.com)
  • Jordanie - Amman
  • septembre 2005 à décembre 2012

Achievements:
• Employee of the month many times.
• Hight score performance appraisal.

Responsibilities:
• Facilitate, solve, interact, and provide high level of customer service that would exceed customer expectations as well meeting the departmental goals.
• Responsible for call handling procedures.
• Evaluate customer concerns and resolve problems towards customer satisfaction.
• Greet customers in a courteous, friendly, and professional manner.
• Secure customer satisfaction in every interaction in a professional manner.
• Stay updated on products, services, promotions, procedures and terminology for all ZAIN touch points and third-party services.
• Suggest sales to customers by introducing products (especially new products).
• Own and manage the customer relationship, resolving calls in an efficient and timely manner.
• Fulfill individual and team-based performance parameters (KPIs).
• Full utilization of all system functionalities.
• Contribute to continuous maintenance and optimization of processes and procedures.

Éducation

Baccalauréat, Modern Languages
  • à Yarmouk University
  • juin 2005

Specialties & Skills

Negotiation
Marketing
Leadership
Customer Focus
Able to set and meet targets
Able to work with a team and independently under minimal supervision
Organizational skills, ability to determine priorities, follow up and meet multiple deadlines
Communication and presentation skills in both English and Arabic language
Able to lead, supervise and manage a team
Negotiating and influencing
ERP, CRM, and Ecommerce experience and skills
Ability to communicate very well with clients (Emails, meetings, via phone, Skype, etc.)
Microsoft Office
Networking and social media skills

Profils Sociaux

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Langues

Anglais
Expert
Arabe
Expert
Français
Expert

Loisirs

  • Fitness and Nutrition
    I have very excellent personal fitness training skills and I live a healthy lifestyle