Administrative Secretary
Gulf Hotel
Total years of experience :12 years, 8 Months
Job Description: coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks and, in some cases, oversee and supervise the work of junior staff.
Responsibilities
word processing;
audio and copy typing;
letter writing;
dealing with telephone and email enquiries;
creating and maintaining filing systems;
scheduling and attending meetings, creating agendas and taking minutes - shorthand may be required;
keeping diaries and arranging appointments;
organizing travel for staff.
responsible for advising as well as formulating marketing strategies in order to help launch their clients' profile, also collaborating with their clients' advertising and public relations departments so as to create successful and unified plans.Researching consumer behavior and preferences in order to create the most favorable strategic results while meeting consumer needs.
My focus mainly on digital marketing that including analyze, depth marketing research, implement strategies, and review BIC website and social media (Twitter, Instagram, Facebook, and YouTube).
My responsibilities directed on BIC’s Facebook and website in order to optimize and monitor the interaction level by the customers and clients. Including benchmark it with other competitors which are international circuits.
Main Tasks
Analyzing results
writing reports
Preparing proposals
Designing questionnaires
Conducting interviews
Developing communication strategies
Delivering product quotes
Carrying out marketing research
Keeping the marketing department updated
using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;
Devising and maintaining office systems;
Booking rooms and conference facilities;
Using content management systems to maintain and update employees information and database
Attending meetings, taking minutes and keeping notes;
Managing and maintaining budgets, as well as invoicing;
Liaising with staff in other departments and with external contacts;
Ordering and maintaining stationery and equipment;
Sorting and distributing incoming post and organising and sending outgoing post;
Liaising with colleagues and external contacts to book travel and accommodation;
Organizing and storing paperwork, documents and computer-based information;
Photocopying and printing various documents, sometimes on behalf of other colleagues.
Recruiting, training and supervising junior staff and delegating work as required;
Manipulating statistical data;
Arranging both in-house and external events.
Building relationship with club members to enhance ensuring continued and repeat business.
Conduct club tours and presentation and providing instant service to members, entailing provision of fastest solution to members concerns, so as to enhance their satisfaction levels.
Liaise closely with Events Department and Food and Beverage Department for standard reservations as well as club events.
Preparing Banquet Event Order / Event Sheet for functions accordingly and ensure all events are well set up prior to the events.
Graduates of the Bachelor of Business will have a broad understanding of the business environment as well as technical and employability skills. Graduates will have the skills to enable them to be successful in their chosen career whether it is banking and finance, management, accounting and marketing. The Bachelor of Business aims to produce graduates with: ■A broad-based business knowledge. ■An understanding of and capabilities within, a specialised business field. ■English language suitable for modern global business. ■The confidence and skills to be life-long learners. ■Academic and personal capability. ■Abilities to expand their knowledge, adapt and apply skills such as research and critical thinking to any situation. ■Awareness of global issues and the role they will play as members of the international community. ■An understanding of real-life sociological and ethical issues.
