مايكل لويس, professional dealer assistant manager & team leader in Sales and live support department.

مايكل لويس

professional dealer assistant manager & team leader in Sales and live support department.

Delta Investment group

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Faculty of Commerce & Business Administration – Accounting Department,
الخبرات
18 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 4 أشهر

professional dealer assistant manager & team leader in Sales and live support department. في Delta Investment group
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ أبريل 2008

Professional in the Meta trader manager & good in the admin, also team leader in Sales and live support department.

Responsible for the following:

 Receiving the order on the Meta trader manager to exist it to make it done.
 Targeting new to Company clients within the priority and mass affluent segments and expanding the Company database
 Understanding client goals and risk tolerance and actively promote investment ideas that are in line with clients' needs.
 Maximizing client satisfaction of the Company service.
 Meeting the client's needs by offering the right financial solutions
 Maintenance and growth of the existing clients through active Relationship Management.
 Acquisition of new client relationships.
 Staying on the live support to handling all the Customer Enquiries, Customer Complaints and any technical support.

Senior Sales Officer and customer care Team leader في "Vodafone Egypt "
  • مصر - القاهرة
  • يناير 2006 إلى أبريل 2008

Responsible for the following:
• Acquisition of new client relationships.
• Maintenance and growth of existing client relationships.
• Achieve high levels of service standards and maximize client
Satisfaction.

at the front office in the the reception & the call center. في "dreams beach resort" Sharm El Sheikh ( 5-Star resort )
  • مصر
  • فبراير 2006 إلى يناير 2007

Responsible for all the guests reservations & handling all the guests problems. Also responsible for all the telephones & faxes of hotel for managers, stuff & Guests.

الخلفية التعليمية

بكالوريوس, Faculty of Commerce & Business Administration – Accounting Department,
  • في Helwan Inoversity
  • يونيو 2006
الثانوية العامة أو ما يعادلها, Thanaweya Amma
  • في Saint Family School
  • مايو 2006

i got 90%

Specialties & Skills

Administration
Front Office
Negotiation
internet
computer
Ability to multi-task in a fast paced environment.
Have the ability to take quick actions to solve problems
Good sales and negotiation skills

اللغات

الانجليزية
متمرّس
العربية
متمرّس